Data Migration Analyst in Reading

Data Migration Analyst Reading - hybrid £40,000 to £50,000 DOE
DXP Talent is hiring for a Data Migration Analyst to join a market leading business in Reading.
The Data Migration Analyst will primarily be involved in working with new and existing clients to migrate customer data across from their existing products into our clients software and supporting the customer during the migration process.
The role involves a lot of customer interaction as well being 'spreadsheet heavy' so ideal candidates will have a strong background in working in data migration of critical information alongside great communication skills and be comfortable with customer interactions/client facing meetings.
You'll be based in Reading 2 to 3 days a week.
Your specific responsibilities:
Support new and existing customers and their onboarding of data
Perform data mapping and manage complex datasets with high level of attention to detail
Migrate customers' data into our preferred format
Coordinate and receive inputs needed from both customers and internal stakeholders
Maintain accurate customer records.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer's satisfaction in a timely and careful manner.
Stay current with system changes and updates.
Work closely with customer success, product, and other internal team leads to improve customer experience
What we'd like to see in the ideal candidate:
4+ years' experience in data/implementation-focused role involving support of SaaS or professional web-based solutions
High proficiency in Excel (sorting/filtering, ...