At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues daily.
- Company: Join a well-known brand in Bicester and kickstart your IT career.
- Benefits: Gain recognised certification, with potential for a permanent role after 2 years.
- Other info: On-site role with great transport links and opportunities for growth.
- Why this job: Learn valuable IT skills while working in a supportive environment.
- Qualifications: No prior experience needed, just a passion for technology and problem-solving.
The predicted salary is between 18000 - 25000 £ per year.
IT Apprentice Bicester (5 days a week on-site) 2 year Placement Salary TBC We are working with a well known business in Bicester who are looking for their next IT Apprentice.
This is an amazing opportunity to join a leading brand and start your career in IT Support.
The opportunity offers the chance to learn and develop skills in IT Service Desk whilst also completing weekly online learning which, upon completion/passing will lead to achieving a recognised certification.
The role is a 2 year placement and based on the success of previous Apprentices, there could be the opportunity to move into a permanent role at the end of the Apprenticeship subject to demonstrating the right skills and attitude.
Given the nature of the role being on-site, you are expected to be reliable and able to get to work each day.
There is parking on site, a train station close by and also public transport available.
Day to day: Provide first-line IT support via telephone, email and in person.
Log, categorise and prioritise incidents and service requests using the IT Service Management (ITSM) system.
Troubleshoot hardware, software and basic network issues.
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IT Apprenticeship employer: Dxp Talent
As an IT Support Analyst in Birmingham, you will be part of a dynamic team dedicated to delivering exceptional service within the Public Sector. Our hybrid working model promotes a healthy work-life balance, while our commitment to professional development ensures that you have ample opportunities for growth and advancement. Join us to be part of a supportive culture that values collaboration and innovation, making your contributions truly impactful.
