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- Tasks: Provide 1st and 2nd line IT support while troubleshooting tech issues.
- Company: Join an international business with a supportive team culture.
- Benefits: Competitive salary, training budgets, and opportunities for career growth.
- Why this job: Develop your IT skills and make a real impact in a dynamic environment.
- Qualifications: Experience in IT support, troubleshooting, and customer service skills.
- Other info: Onsite role in Sandy with excellent progression opportunities.
The predicted salary is between 25000 - 30000 £ per year.
DXP Talent is working with an international business, who is hiring for an IT Support Engineer to join their team in Sandy - please note the role is based on-site.
The IT Support Engineer will be providing a mix of 1st and 2nd Line Support whilst working as part of a small, supportive team that provides opportunity to further grow your technical skills and experience. There are numerous examples of people progressing their careers and developing their skills (they provide training budgets) so someone with a desire to learn, develop and a general enthusiasm for IT will likely be a good fit.
Based onsite in Sandy, you will naturally have outstanding customer service and communication skills and will support users across a range of technologies including Windows 11, O365, Local Network Support and the chance to further your IT skills across on-site operational technology. This isn’t ticket logging; you will be someone who enjoys troubleshooting and finding the root cause of the issue before applying fixes and resolving issues at the first time of asking.
We’re able to move very quickly so if you feel you could be a great fit, we’d love to hear from you.
Skills & Experience:- Proven IT Support experience including troubleshooting and fault finding
- Windows 11 - O365 (Active Directory, Exchange, Intune)
- Local Network Support (Cisco Meraki experience is a bonus)
- Any exposure to operational technology such as barcode scanners, POS, labelling machines
- MUST BE ABLE TO DRIVE AND HAVE ACCESS TO A VEHICLE
DXP Talent LTD is committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
IT Support Engineer in Sandy employer: Dxp Talent Ltd
Contact Detail:
Dxp Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Sandy
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have a lead on that perfect IT Support Engineer role.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance to chat with potential employers, share specific examples of how you've solved problems in the past. This will demonstrate your hands-on experience and passion for IT.
✨Tip Number 3
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and easy. Plus, it gives you a better chance to stand out to us directly.
We think you need these skills to ace IT Support Engineer in Sandy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially with Windows 11 and O365. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT and how you’ve tackled challenges in the past. We love enthusiasm, so let it show!
Show Off Your Soft Skills: Since this role involves supporting users, outstanding customer service and communication skills are key. Share examples of how you've helped others in previous roles – we want to know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Dxp Talent Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, O365, and local network support. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, highlight your outstanding customer service abilities. Prepare examples of how you've effectively communicated with users to resolve their issues, demonstrating your patience and empathy.
✨Demonstrate Your Enthusiasm for Learning
The company values individuals who are eager to grow their technical skills. Share your passion for IT and any relevant training or certifications you've pursued. This will show that you're not just looking for a job, but a career path.
✨Prepare for Practical Scenarios
Expect to face some practical questions or scenarios during the interview. Think about common issues you might encounter in IT support and how you would approach troubleshooting them. This will help you stand out as someone who enjoys getting to the root of problems.