DXC Technology in Farnborough is seeking a Service Desk Analyst to deliver Level 1 and Level 2 IT support onsite five days a week. You will log, diagnose, and resolve incidents in line with ITIL 4 practices, providing proactive user communication and escalation when required.
The role requires strong technical troubleshooting, excellent customer service, and collaboration with global teams to restore services quickly and minimise business impact.
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IT Service Desk Analyst — L1 & L2 Support in Farnborough employer: dxctechnology
At DXC Technology, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that prioritises employee wellbeing and professional growth. Located in Preston, our team enjoys the benefits of flexible working arrangements while engaging in meaningful projects that support critical applications for our customers. With a commitment to continuous improvement and a focus on personal development, we provide ample opportunities for our employees to thrive in their careers.
