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- Tasks: Lead and grow a $30M+ Healthcare & Life Sciences portfolio while driving digital transformation.
- Company: Join DXC, a global leader in IT services and digital transformation.
- Benefits: Inclusive workplace, clear progression pathways, and a supportive community.
- Why this job: Shape healthcare transformation and build impactful client partnerships.
- Qualifications: Experience in IT services, consulting, or account leadership preferred.
- Other info: Opportunity to influence national healthcare strategies and develop your career.
The predicted salary is between 48000 - 84000 £ per year.
DXC is a global leader in mission-critical IT services and digital transformation. We work with organisations across healthcare, life sciences, government, financial services, and more, helping them modernise technology, unlock data, and build secure, sustainable digital futures.
Joining DXC means becoming part of a diverse, supportive, and purpose-driven community. We are committed to creating an inclusive workplace where people of all genders and backgrounds can thrive, grow their careers, and shape high-impact programmes that genuinely improve lives.
If you’re motivated by meaningful change, collaborative leadership, and building trusted partnerships, this exciting role offers the platform and support to excel.
We are seeking a collaborative, purpose-driven Account Director / Client Success Manager to lead the growth of our Consulting & Engineering Services (CES) business across NHS England, NHS Trusts, and the UK Life Sciences and Pharmaceutical sectors. This strategic position combines account leadership, client partnership, and market development. You will guide a $30M+ portfolio, support NHS digital and operational priorities, and play a central role in DXC’s expansion into Life Sciences and Pharma.
Key Responsibilities- P&L Ownership and Strategic Leadership
- Lead and grow a Healthcare & Life Sciences portfolio with responsibility for $30M+ revenue
- Develop account strategies aligned with NHS and Life Sciences priorities
- Drive sustainable revenue through consulting-led engagements and new opportunities
- Maintain strong pipeline discipline and forecasting accuracy
- Act as the senior commercial partner for CES across your accounts
- Build trusted relationships with NHS England, ICS, and Trust digital leaders
- Align CES services to digital transformation, data, platform modernisation, and patient outcome priorities
- Originate consulting engagements that spark larger transformation programmes
- Expand CES presence across enterprise applications, digital engineering, and data platforms
- Lead new client acquisition across UK Life Sciences & Pharma
- Shape the CES market entry strategy and build senior relationships
- Identify opportunities across enterprise platforms, digital engineering, AI, data, and consulting
- Establish consulting-led entry points that grow into long-term partnerships
- Lead discovery sessions to understand clinical, business, and technology challenges
- Shape consulting engagements and transformation programmes
- Represent CES capabilities across multiple solution areas
- Partner closely with internal consulting, architecture, delivery, and partner teams
- Build trusted advisor relationships with senior stakeholders
- Understand client operating models, regulatory environments, and transformation priorities
- Act as the primary commercial liaison ensuring alignment between client needs and delivery
- Maintain a healthy, well-qualified pipeline
- Lead deal strategy and value positioning
- Ensure alignment with DXC governance and commercial standards
We encourage applicants to apply even if they meet most, not all, of the criteria.
- Experience in IT Services, Consulting, Digital Transformation, or account leadership
- Experience with NHS England, NHS Trusts, or UK healthcare ecosystem (preferred)
- Interest or experience in Life Sciences & Pharma
- Proven ability to originate and grow business
- Familiarity with enterprise platforms, digital engineering, data, or consulting services
- Strong commercial acumen and structured sales discipline
We value a range of leadership styles. Successful candidates may bring:
- Curiosity and a consultative mindset
- Motivation to contribute to meaningful healthcare outcomes
- Collaborative, relationship-first approach
- Entrepreneurial mindset for greenfield market development
- Confidence with senior stakeholders
- Accountability, resilience, and a growth mindset
This role sits at the heart of DXC’s Healthcare & Life Sciences growth strategy. You will influence national healthcare transformation, shape new market entry, and develop strategic client partnerships that create long-term value.
We offer clear progression pathways to senior account leadership, portfolio leadership, and broader commercial roles supported by a culture that champions inclusion, balance, and continuous development. This is a place where your ideas matter and your career can thrive. If you’re ready for your next step, we’d love to hear from you.
Senior Client Success Manager, Healthcare 7 & Life Sciences employer: DXC
Contact Detail:
DXC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Success Manager, Healthcare 7 & Life Sciences
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and life sciences sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching DXC and its role in the healthcare landscape. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you've driven growth or improved client relationships in your previous roles. Use metrics to back up your claims – numbers speak volumes in this industry!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DXC team. Let’s make it happen!
We think you need these skills to ace Senior Client Success Manager, Healthcare 7 & Life Sciences
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Client Success Manager role. Highlight your experience in IT services, consulting, and any relevant work with NHS or Life Sciences. We want to see how your background aligns with our mission!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use numbers and examples to illustrate how you've driven growth or improved client relationships. This helps us see the value you can bring to our team.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who’s not only qualified but also a great fit for our inclusive culture. Share your motivations and what drives you to make meaningful changes in healthcare.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at DXC
✨Know Your Stuff
Before the interview, dive deep into DXC's services and recent projects, especially in healthcare and life sciences. Familiarise yourself with NHS England and Trusts' digital priorities, as this will show your genuine interest and understanding of the role.
✨Showcase Your Relationships
Be ready to discuss your experience in building trusted partnerships. Prepare examples of how you've successfully engaged with senior stakeholders in previous roles, particularly in the healthcare sector, to demonstrate your collaborative approach.
✨Think Strategically
Prepare to talk about your strategic vision for growing a $30M+ portfolio. Think about how you would align account strategies with NHS and Life Sciences priorities, and be ready to share ideas on driving sustainable revenue through consulting-led engagements.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the company’s goals. Inquire about their current challenges in the healthcare sector or how they envision expanding their presence in Life Sciences, showing your proactive mindset.