At a Glance
- Tasks: Join us as an Insurance Technician, processing data and ensuring accuracy in insurance transactions.
- Company: Be part of Velonetic, a leading player in the insurance and reinsurance market.
- Benefits: Enjoy flexible working, competitive pay, and access to discounts on various services.
- Other info: Work in a supportive, inclusive environment that values diversity and personal development.
- Why this job: Gain valuable experience in the insurance industry with comprehensive training and career growth opportunities.
- Qualifications: Strong numeracy skills and a willingness to learn; previous experience is a plus but not required.
The predicted salary is between 28800 - 48000 £ per year.
LOCATION: Remote Flexible Working
TYPE: Permanent, full-time (37.5 hrs per week)
Individuals will reside and have the Right to Work in the UK.
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. We have been operating for over 20 years in the London market (Lloyd's and Company), in both the insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed.
JOB OVERVIEW
An Insurance Technician works under the direction of a Team Manager, performing a range of technical checks and processes (processing) and data entry across insurance risks for different customers and classes of business. All work processed must meet agreed market service levels in respect of quality and turnaround time. It will also require effective liaison with the Underwriters, Brokers and/or any other teams concerning the accurate and timely capture of the required information to the individual procedural requirements of the customer. This communication will mainly be conducted by email and by telephone.
Working as an Insurance Technician you may review and validate customers' technical questions and issues through to satisfactory resolution within agreed service level timescales. Your role can include rolling out revised &/or new process instructions including the development of new technical work instructions. It would be advantageous if you have an understanding of London Market practices or previous insurance industry experience, but not essential, as long as you have the willingness to learn the relevant procedures. You will receive comprehensive training; but must have an excellent eye for detail and work to a high level of accuracy.
KEY RESPONSIBILITIES
- Reviewing technical processing submissions for onward processing/data entry
- Validating data and obtaining additional information to clarify documentation and where necessary correct inaccuracies.
- Identifying potentially non-compliant data and initiating action to correct or resolve.
- Processing non-cash/cash entries as applicable
- Ensuring high standards of quality are achieved in line with customer expectations.
- Effectively communicating with customers internally and externally
FURTHER KEY RESPONSIBILITIES (ONCE TRAINING IS COMPLETE)
- Developing and maintaining technical knowledge in order to efficiently and effectively complete work
- Working with and training less experienced employees to deal with the handling of complex matters or additional work types as required.
- Managing time and productivity effectively and working within established guidelines and service levels
- Dealing with and resolving problems with independent judgement where possible
- Demonstrating and encouraging commitment to team objectives
WE'RE LOOKING FOR PEOPLE WHO HAVE
- Strong numeracy, verbal and literacy skills
- Competent in the use of Microsoft Office applications (Word, Excel and Outlook)
- Work to a high level of accuracy with attention to detail
- Strong organisational, personal and time management skills
- Ability to build productive networks and relationships with a variety of internal and external customers/colleagues.
- Willingness to learn about London Insurance Market practices and procedures.
- Adapts positively to support change initiatives, promoting professional image of self and the team.
- Good analytical and problem-solving skills
- Ability to work independently and as part of a team.
- Previous insurance industry experience preferred but not essential - full training and support will be provided.
INVESTMENT IN TRAINING AND DEVELOPMENT
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
OUR CULTURE
Here at DXC we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter who they are or what they do.
EMPLOYEE BENEFITS
As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance. You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Insurance Technician employer: DXC
At Velonetic, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With comprehensive training programmes and flexible working arrangements, our team members are empowered to thrive in their roles while enjoying a competitive benefits package that includes options for private medical care and discounts on various services. Join us in shaping the future of the insurance industry from the comfort of your own home, where innovation meets collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Technician
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Velonetic or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of London Market practices. Even if you’re new to the field, showing that you’ve done your homework will impress the hiring team and show your eagerness to learn.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with underwriters and brokers, being clear and confident in your conversations is key. Try role-playing with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Velonetic.
We think you need these skills to ace Insurance Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Technician role. Highlight any relevant skills or experiences that match the job description, especially your attention to detail and organisational skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Don’t forget to mention your willingness to learn about London Market practices!
Show Off Your Communication Skills:Since you'll be liaising with Underwriters and Brokers, it's important to demonstrate your communication skills. Use clear and concise language in your application to show you can communicate effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at DXC
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the specific role of an Insurance Technician. Brush up on key terms and processes relevant to the London Market. This will help you answer questions confidently and show your enthusiasm for the industry.
✨Show Off Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s a project at work or a personal endeavour, highlight how your meticulous nature led to successful outcomes.
✨Practice Your Communication Skills
Effective communication is key in this role, especially since you'll be liaising with Underwriters and Brokers. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing technical topics over the phone or via email.
✨Demonstrate Your Willingness to Learn
The company values individuals who are eager to learn about London Insurance Market practices. Be ready to express your interest in ongoing training and development opportunities. Share any relevant experiences where you’ve taken the initiative to learn something new, whether in a professional setting or on your own.
