At a Glance
- Tasks: Lead delivery of infrastructure services and build strong client relationships.
- Company: Join DXC Technology, a global leader in IT services with a focus on inclusion.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Onsite role in Farnborough with a commitment to diversity and accessibility.
- Why this job: Make a real impact in a high-profile role within the defence/public sector.
- Qualifications: Experience in technical account management and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
Location: Farnborough (onsite 5 days per week)
Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold DV clearance.
DXC Technology is a leading global IT services company, helping organisations modernise systems, optimise data architectures, and drive innovation across complex, mission-critical environments. We are committed to delivering excellence for our customers while fostering a culture of inclusion, collaboration, and continuous development.
The Technical Account Manager (TAM) plays a pivotal role in overseeing the end-to-end delivery of infrastructure services for key clients within a secure, high-profile environment. This is a site-based position located in the Hampshire area, working closely with defence/public sector customers. This role requires a confident and accountable leader who can combine deep technical expertise with strong delivery management. You will lead cross-functional teams, drive operational excellence through automation and analytics, and act as a trusted advisor to clients - ensuring consistent delivery of high-quality outcomes and long-term value.
Key Responsibilities
- Client Engagement
- Build and maintain trusted advisor relationships with senior client stakeholders.
- Understand client strategic objectives and translate them into delivery outcomes.
- Act as the primary escalation point for complex service or delivery challenges.
- Operational Excellence
- Identify opportunities to enhance delivery efficiency through automation, innovation, and data-driven insights.
- Proactively address service issues and implement sustainable solutions.
- Champion best practices, lean methodologies, and modern technologies.
- Commercial & Strategic Impact
- Support revenue growth through service expansion and capability development.
- Manage budgets, forecasting, and financial performance of the account.
- Balance short-term delivery priorities with long-term strategic account growth.
Required Skills & Experience
- Proven experience in technical account management within large, complex client environments.
- Strong technical background across infrastructure or managed services.
- Demonstrated ability to build executive-level client relationships and act as a trusted advisor.
- Strong financial acumen, including budget ownership and forecasting.
- Experience reporting to and influencing senior internal and external stakeholders.
- Track record of driving operational excellence, innovation, and continuous improvement.
- Excellent communication, stakeholder management, and problem-solving skills.
Locations
Technical Account Manager in Farnborough, Hampshire employer: DXC
DXC Technology is an exceptional employer, offering a dynamic work environment in Farnborough where diversity and inclusion are at the forefront of our culture. As a Technical Account Manager, you will benefit from continuous professional development opportunities while working closely with high-profile clients in the defence and public sectors. Our commitment to operational excellence and innovation ensures that you will play a key role in driving impactful solutions, all within a supportive and collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Farnborough, Hampshire
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DXC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DXC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DXC!
✨Direct Apply to DXC
Let's not forget to apply directly through the DXC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Account Manager in Farnborough, Hampshire
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DXC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DXC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DXC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
