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- Tasks: Lead the development and management of innovative claims products in a dynamic environment.
- Company: Join Velonetic, a leader in insurance technology with over 20 years in the London market.
- Benefits: Enjoy flexible working, comprehensive training, and perks like discounts on holidays and groceries.
- Why this job: Be part of a culture that values diversity, innovation, and customer satisfaction while driving change.
- Qualifications: 3+ years in claims management; strong communication and problem-solving skills required.
- Other info: Hybrid role with occasional office presence; opportunities for professional growth and development.
The predicted salary is between 48000 - 72000 £ per year.
Location: Hybrid to be in office once per week
Reports To: Head of Products, Claims
Department: Claims/Insurance/Product Management
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyds of London. We have been operating for over 20 years in the London market, processing over £101 billion worth of premium and claims transactions today. We are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed.
Job Overview:
A Claims Product Technical Lead is a technical role focused on the development, enhancement, and management of the Claims Products which combines claims-related systems, technical claims and processes across the Velonetic elective and centralised Products. This role combines technical expertise with product knowledge driving innovation, enhancing product offerings, to improve customer experience and operational efficiency.
Key Responsibilities:
- Support the Claims Product Managers and Head of Products with the development and enhancement of claims products and solutions to meet customer needs and market demands.
- Support/manage the product lifecycle from ideation to launch, ensuring alignment with business objectives and regulatory requirements.
- Continuously assess and improve existing claims products to ensure competitiveness and operational excellence.
- Assist/support with direction for claims product offerings and manage product roadmaps.
- Collaborate with various teams, including claims, underwriting, IT, legal, and marketing, to ensure the smooth implementation of new products and solutions.
- Develop and implement process improvements to enhance the efficiency and accuracy of Claims Products.
- Engage with customers and stakeholders to gather feedback on claims products and solutions to inform future developments.
Qualifications:
- 3+ years of experience in claims management or claims adjusting, Insurance and/or Reinsurance.
- Proven experience in collaborating with cross-functional teams.
- Strong strategic thinking and problem-solving abilities.
- Excellent communication, negotiation, and people skills.
Investment In Training and Development:
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
Our Culture:
Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace.
Employee Benefits:
As part of our competitive remuneration package, flexible benefits are available. There is an option to flex up and down on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
Claims Product Technical Lead in City of London employer: DXC UK INTERNATIONAL LIMITED
Contact Detail:
DXC UK INTERNATIONAL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Product Technical Lead in City of London
✨Tip Number 1
Familiarise yourself with the London Market and its unique claims processes. Understanding the nuances of this market will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance and reinsurance sectors, especially those who have experience in claims management. Attend industry events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Stay updated on emerging technologies in claims management and how they can enhance operational efficiency. Being knowledgeable about the latest trends will position you as a forward-thinking candidate.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved processes or products in previous roles. Highlighting your problem-solving skills and strategic thinking will resonate well with the hiring team.
We think you need these skills to ace Claims Product Technical Lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims management and product development. Use keywords from the job description to demonstrate that you meet the specific requirements of the Claims Product Technical Lead role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of claims processes. Mention how your skills align with the responsibilities outlined in the job description, particularly in product management and cross-functional collaboration.
Showcase Relevant Experience: In your application, emphasise any previous roles where you have worked with claims products or in the London Market. Provide specific examples of how you contributed to product development or improved operational efficiency.
Highlight Soft Skills: Don’t forget to mention your communication, negotiation, and problem-solving skills. These are crucial for the role, especially when collaborating with various teams and engaging with stakeholders.
How to prepare for a job interview at DXC UK INTERNATIONAL LIMITED
✨Showcase Your Claims Knowledge
Make sure to highlight your experience in claims management or adjusting. Be prepared to discuss specific examples of how you've improved processes or contributed to product development in the past.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working with various teams, share examples of successful collaborations you've had with IT, underwriting, or marketing teams. Emphasise your ability to communicate effectively across different departments.
✨Understand the Product Lifecycle
Familiarise yourself with the product lifecycle from ideation to launch. Be ready to discuss how you would approach managing a claims product and what steps you would take to ensure it meets customer needs and regulatory requirements.
✨Prepare for Strategic Discussions
Research current market trends and competitor offerings in the insurance sector. Be prepared to discuss how you would drive innovation and enhance product offerings to improve customer experience and operational efficiency.
