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- Tasks: Support clients with desktop and laptop setups, software installations, and troubleshooting.
- Company: Join DXC Technology, a people-first company with a collaborative culture.
- Benefits: Flexible work hours, personalised training, and opportunities for career growth.
- Why this job: Be part of a proactive team making a real impact in tech support.
- Qualifications: Experience in desktop support and a flexible approach to work.
- Other info: Full-time role with potential for overtime and on-call duties.
The predicted salary is between 30000 - 42000 £ per year.
At DXC Technology, we’re people first. We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting‑edge of their fields with personalised training programmes. At DXC you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognise the important work you do.
We are currently looking for a Desktop Support Engineer to support one of our clients on‑site in Southampton. This is a full‑time position working a 37.5‑hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on‑call duties may be required. Due to the nature of our client’s work the successful candidate will need to be eligible to obtain SC Security Clearance.
Responsibilities:
- Desktop / Laptop / VDI build, configuration, deployment to end users
- Software installation / deployment
- Asset and peripheral deployments
- In‑depth investigation into issues
- Work as part of a support team with laptop, desktop and VDI terminals support calls
- Hardware installation / upgrade / break‑fix for desktop, laptop, and server
- Smartphone support (Android & iOS)
Onsite Desktop Support Engineer - Southampton employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Desktop Support Engineer - Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DXC Technology on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss desktop support scenarios and problem-solving techniques. We want to see how you tackle real-world issues!
✨Tip Number 3
Show off your personality! During interviews, let your proactive and collaborative nature shine through. DXC values character, so don’t be afraid to share examples of how you've worked well in teams or solved problems creatively.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at DXC Technology.
We think you need these skills to ace Onsite Desktop Support Engineer - Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Desktop Support Engineer role. Highlight any relevant technical skills, especially in desktop/laptop support and software deployment, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and problem-solving. Mention how your proactive and collaborative nature aligns with our culture at DXC Technology.
Showcase Your Flexibility: Since the role requires a flexible approach, don’t forget to mention your willingness to work overtime or be on-call. We love candidates who are adaptable and ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at DXC Technology
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to desktop and laptop support. Be ready to discuss your experience with hardware installation, software deployment, and troubleshooting. Having specific examples of past issues you've resolved will show your expertise.
✨Show Your Collaborative Spirit
Since the role involves working as part of a support team, highlight your ability to collaborate effectively. Share examples of how you've worked with others to solve problems or improve processes. This will demonstrate that you fit well into their proactive and collaborative culture.
✨Flexibility is Key
Be prepared to discuss your flexible approach to work, especially regarding overtime and on-call duties. Share instances where you've adapted to changing circumstances or taken on additional responsibilities to meet team goals.
✨Understand the Importance of Security Clearance
Since obtaining SC Security Clearance is crucial for this role, be familiar with what it entails. You might want to mention any previous experience with security protocols or your understanding of the importance of data protection in IT support.
