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- Tasks: Lead the design and implementation of ServiceNow solutions for clients.
- Company: Join DXC Technology, a top-tier IT services and consulting firm.
- Benefits: Enjoy remote work options, regular training, and certification opportunities.
- Why this job: Be part of a supportive team that values creativity and collaboration.
- Qualifications: Experience in consulting and technical delivery on the ServiceNow platform is essential.
- Other info: Willingness to travel for client meetings and workshops is required.
The predicted salary is between 43200 - 72000 £ per year.
As a ServiceNow Solution Consultant, you will be responsible for leading scoping and design of the development and implementation activities across client projects to deliver world-class ServiceNow based solutions. The Solution Consultant will be able to position themselves as a trusted advisor within medium to large enterprise customers for ServiceNow. You must analyze problem statements, business requirements and their correct technical implementation solutions using industry best practices. You will work closely with sellers, engagement leads, project managers, and business analysts to guide the design through to implementation start whilst ensuring risk and quality standards are adhered to. Strong ServiceNow knowledge combined with strong business consulting skills that can be used to understand customer ambitions and position DXC ServiceNow solutions will be key to being successful in this role.
What does the job involve?
- Lead the solutioning of opportunities including writing the proposals, leading the oral engagement, liaising with finance/legal/compliance etc on the contract and handing over to delivery.
- Support sales team with new prospects: initial meetings, demos, solution positioning.
- Support the formal sales process, RFI & RFP responses with responsibility for the overall ServiceNow solution.
- Provide expert advice to clients and internal teams on the ServiceNow application and how this can be used to address business problems.
- Deliver compelling solution demonstrations across the ServiceNow platform.
- Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community, and other resources.
- Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of DXC as an advisor of choice.
- Build constructive, working relationships with DXC’s global network of ServiceNow resources.
- Contribute to the development of DXC’s ServiceNow based product roadmap.
- Operate as a member of the wider DXC community, sharing knowledge across functions and building your personal network within the company.
What do I need to succeed?
- Proven experience in consulting/professional services and technical delivery.
- A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect.
- Ability to work at all different levels from a simple demo of platform capability up to having a transformation discussion with C-Level stakeholders.
- Ability to influence and develop new solutions or offerings leveraging platform capabilities to drive new business value that can be promoted and sold into relevant sector customers.
- Ability to work individually or as part of a team on proposals and customer engagements.
- Ability to work with other service lines in DXC (modern workplace, platform X, AMS, Cloud etc.) to provide a transformational solution which has ServiceNow as an integral key component.
- Ability to provide education and training bootcamps to pre-sales or delivery resources on certain specialist topics.
- Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
- Experience with delivering solutions in complex client environments.
- Understanding of common business analysis techniques and approaches.
- Experience of agile and traditional software and project methodologies.
- Able to communicate with impact, in a way that is open, honest, consistent, and clear to influence and align stakeholders around a proposed approach.
- Strong negotiator, influencer, and team player, used to managing multiple stakeholders in demanding time-critical situations.
- Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals.
- Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities.
Other Qualifications
- Strong communication skills to communicate with customers, support personnel, and management.
- Strong creative thinking, problem-solving, planning, time-management, and organization skills to balance and prioritize work.
- Strong human relations skills to select, develop, mentor, discipline, and reward employees.
- Ability to create and maintain formal and informal networks.
- Ability to lead and work in a team environment.
- To be able to provide a credible demonstration of ServiceNow.
- Certified ServiceNow System Administrator.
- Willingness to travel.
You will need to have the ability to work from home and to travel to client locations for meetings and workshops or work on client sites for periods where required.
What’s in it for me?
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high quality, leading-edge ServiceNow solutions.
About the company
DXC Technology is an American multinational information technology services and consulting company headquartered in Ashburn, Virginia.
Solution Consultant (ServiceNow) employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Consultant (ServiceNow)
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being well-versed in the platform will not only help you during interviews but also demonstrate your commitment to continuous learning, which is highly valued in this role.
✨Tip Number 2
Network with current or former ServiceNow Solution Consultants. Engaging with professionals in the field can provide you with insider knowledge about the role and the company culture, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented ServiceNow solutions. Having concrete examples ready will showcase your problem-solving skills and ability to deliver results, making you a more attractive candidate.
✨Tip Number 4
Stay updated on industry trends and best practices related to ServiceNow and consulting. This knowledge will enable you to speak confidently about how you can add value to DXC Technology and its clients during interviews.
We think you need these skills to ace Solution Consultant (ServiceNow)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consulting and technical delivery, particularly with the ServiceNow platform. Use specific examples of projects you've led or contributed to that demonstrate your ability to deliver complex technology solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ServiceNow and how your skills align with the responsibilities outlined in the job description. Mention your experience with client engagement and your ability to communicate effectively with stakeholders at all levels.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully analysed business requirements and implemented technical solutions. Highlight any experience you have with agile methodologies and how you've navigated challenges in previous roles.
Highlight Continuous Learning: Mention any certifications or training you've completed related to ServiceNow or other relevant technologies. Emphasise your commitment to continuous professional development and how it has prepared you for this role.
How to prepare for a job interview at DXC Technology
✨Showcase Your ServiceNow Expertise
Make sure to highlight your deep understanding of the ServiceNow platform during the interview. Be prepared to discuss specific projects where you've successfully implemented ServiceNow solutions, focusing on the challenges you faced and how you overcame them.
✨Demonstrate Your Consulting Skills
As a Solution Consultant, you'll need strong consulting skills. Prepare examples that showcase your ability to analyse business requirements and translate them into effective technical solutions. Discuss how you've built relationships with clients and influenced their decision-making.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process when faced with complex client environments or tight deadlines, demonstrating your resilience and adaptability in challenging situations.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. During the interview, focus on being clear and concise in your responses. Use examples to illustrate your points, and ensure you convey your ideas in a way that aligns with the interviewer's expectations.
