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- Tasks: Provide 24/7 technical support for Solaris and AIX servers, troubleshooting and enhancing system performance.
- Company: Join a leading tech company focused on innovative infrastructure solutions and exceptional customer service.
- Benefits: Enjoy competitive pay, comprehensive benefits, continuous learning opportunities, and lifestyle perks.
- Why this job: Be part of a dynamic team, drive innovation, and make a real impact in a supportive environment.
- Qualifications: Bachelor’s degree or equivalent experience, strong Unix skills, and a passion for continuous learning.
- Other info: Shift-based role requiring UK nationality and security clearance; ideal for those seeking flexible work hours.
The predicted salary is between 36000 - 60000 £ per year.
As an engineer in our 24/7 team, you will play a pivotal role in providing advanced, out-of-hours technical expertise on our Solaris and AIX servers to maintain a high level of support service. You’ll collaborate closely with colleagues and customers to troubleshoot issues, enhance system performance, and ensure excellent service delivery. You’ll also help drive the professional development of team members and contribute to process improvements that enhance efficiency and customer satisfaction. This role is critical in supporting service-level agreements (SLAs) and key performance indicators (KPIs), especially during our emergency support coverage outside of standard working hours.
This is a shift-based role as part of a 24/7 support team, which includes nights, weekends, and public holidays as part of a rotating schedule. Due to security clearance requirements, candidates must be a UK national, hold a British passport, have single nationality status, and have resided in the UK for over 5 years.
What will I be doing?
- Delivering exceptional customer service and acting as a key technical point of contact during out-of-hours emergency support, 24/7.
- Supporting disaster recovery (DR) testing across multiple virtual platforms.
- Remediating security vulnerabilities identified by the compliance team.
- Performing planned change work during off-hours maintenance windows.
- Assisting in the setup, configuration, and support of Linux and Windows servers as needed.
- Contributing to innovation and development of new or improved infrastructure products and services.
- Continuously developing expertise across a wide range of infrastructure technologies.
Essential Job Functions:
- Provide technical support in infrastructure services, responding to incidents and assisting with operational tasks.
- Contribute to the successful implementation of infrastructure projects and scheduled assignments.
- Monitor, maintain, and troubleshoot infrastructure systems, ensuring ongoing reliability and performance.
- Collaborate with team members to improve infrastructure efficiency and solve complex technical challenges.
- Maintain accurate infrastructure documentation, including incident logs and configuration records.
- Apply specialized technical knowledge to address infrastructure-related issues and ensure rapid resolution.
- Follow established best practices and standards to deliver consistent and high-quality infrastructure services.
- Utilize your technical skillset to manage and resolve infrastructure incidents effectively.
Basic Qualifications:
- Bachelor’s degree in a relevant field, or equivalent combination of education and experience.
- Demonstrated technical experience within enterprise infrastructure environments.
- Strong analytical and problem-solving abilities, particularly in Unix-based systems.
- Proficiency in shell scripting, system diagnostics, and server administration tools.
- A mindset of continuous learning, keeping up to date with industry advancements and emerging technologies.
Other Qualifications:
- An advanced degree in a related field is a plus.
- Experience working with Oracle Solaris, AIX, or related enterprise Unix platforms.
- Familiarity with security standards, compliance, and vulnerability remediation processes.
- Previous experience working in a shift-based or out-of-hours support environment is advantageous.
What we can offer you:
- Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
- Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
- Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
- Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.
Solaris Unix Engineer employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solaris Unix Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Oracle Solaris and AIX. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Highlight any previous experience you have in a 24/7 support environment. Be prepared to share examples of how you've handled high-pressure situations or emergencies, as this role requires quick thinking and effective problem-solving.
✨Tip Number 3
Show your commitment to continuous learning by mentioning any recent courses or certifications related to Unix systems or infrastructure management. This demonstrates your proactive approach to professional development, which is highly valued in this role.
✨Tip Number 4
Network with current or former employees of StudySmarter, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Solaris Unix Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Solaris and AIX systems. Emphasise your technical skills, particularly in Unix-based environments, and any previous roles that involved 24/7 support.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the job requirements. Mention specific experiences where you've successfully resolved technical issues or contributed to process improvements.
Highlight Relevant Qualifications: Clearly state your educational background and any certifications related to Unix systems or infrastructure management. If you have experience with security standards and compliance, be sure to include that as well.
Showcase Problem-Solving Skills: Provide examples in your application of how you've tackled complex technical challenges in the past. This could include specific incidents where your analytical skills led to successful outcomes, especially in high-pressure situations.
How to prepare for a job interview at DXC Technology
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Solaris and AIX systems in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your technical proficiency and problem-solving skills.
✨Emphasise Customer Service Skills
Since this role involves providing exceptional customer service during out-of-hours support, share examples of how you've successfully handled customer issues in the past. Illustrate your ability to remain calm under pressure and communicate effectively.
✨Demonstrate Continuous Learning
Talk about how you keep up with industry advancements and emerging technologies. Mention any relevant certifications or training you've pursued, as well as how you apply new knowledge to improve infrastructure services.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to real-world scenarios, especially regarding incident management and disaster recovery. Practice articulating your thought process and decision-making steps clearly, as this will showcase your analytical abilities.
