At a Glance
- Tasks: Provide advanced support for Windows Server and infrastructure technologies in a dynamic IT environment.
- Company: Join DXC Technology, a leader in enterprise IT solutions.
- Benefits: Competitive salary, opportunities for professional growth, and occasional remote work.
- Other info: Work in a fast-paced environment with excellent career advancement opportunities.
- Why this job: Make a real impact by supporting critical IT services and enhancing client capabilities.
- Qualifications: Experience with Windows Server, Hyper-V, and strong troubleshooting skills required.
The predicted salary is between 50000 - 65000 £ per year.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role.
The Infrastructure Support Specialist plays a critical role within a high-performance, fast-paced Enterprise IT environment that supports a major public sector client. The role demands a deep technical understanding of On-Premise datacentre solution implementation and performance optimisation across server, storage, and networking.
Daily duties include:
- Performance monitoring
- Patch management
- Capacity planning
- Image deployment
- System builds
- BAU operational support
- Proactive identification of risks and service improvements
The role requires an individual who can confidently operate in controlled datacentre environments, managing configuration changes, cabling, hardware replacements, and environmental troubleshooting to ensure maximum service uptime. Responsibilities include delivering excellent 3rd/4th line support across Server, Storage, Networking, and Desktop environments, and managing complex duties including:
- Hyper-V administration
- Troubleshooting
- Project delivery
- Collaboration across support teams
Manage and support Windows Server, Storage, Hyper-V, Clustering, HCI platforms, backups, and monitoring systems. Perform performance monitoring, patching, image deployment, and system optimisation across infrastructure services. Troubleshoot issues across servers, storage, virtual machines, authentication paths, and workstation connectivity.
Support enterprise networking across Extreme, Cisco, Dell, and HPE switching, including configuration and fault resolution. Assist with Juniper and Palo Alto firewall environments and resolve network issues. Apply core networking principles including VLANs, routing basics, STP, ARP, link aggregation, and network segmentation. Maintain DNS, DHCP, and domain communication services across multi-network environments.
Contribute to infrastructure and network projects, upgrades, and continuous ITIL practices.
Required Experience:
- Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies, DNS.
- Proven expertise supporting and administering Hyper-V environments, including cluster management, system builds, virtual networking, and troubleshooting.
- Experience providing planning, installation, configuration, and upgrade support for VMware ESXi and vCenter Server.
- Microsoft Storage Spaces Direct, with experience in performance monitoring, optimisation, and capacity planning.
- Experience supporting HCI and converged infrastructure platforms.
- Strong understanding of systems management tools including RDS, WSUS, SCCM, SCOM, and their deployment/monitoring processes.
- Hands-on experience supporting BAU operational activities across Windows, patching, and software upgrades.
- Experience working within controlled data centre environments, including system builds, cabling, proactive monitoring, and physical hardware troubleshooting.
- Ability to diagnose complex network issues impacting servers, storage, virtual machines, authentication paths, and workstation connectivity.
- Solid understanding of networking fundamentals: VLANs, trunking, routing.
- Demonstrated ability to support domain-integrated services including DNS, DHCP.
- Experience with Azure Cloud and/or Oracle Cloud platforms for hybrid environments.
- Exposure to VMware technologies including ESXi, vCenter, and virtual networking (beneficial but not essential).
- Experience supporting SAN/NAS storage networking, including fibre channel.
- Industry certifications such as CCNA/CCNP for networking or relevant vendor certifications.
- Familiarity with software-defined networking concepts, segmentation models.
- Experience working with complex datacentre networking topologies including Linux operating system knowledge and administrative capability.
- Experience using monitoring or orchestration tools for network or infrastructure automation (PowerShell, Python, Ansible, or similar).
- Project management experience with the ability to run or contribute to technical projects.
- ITIL Foundation certification and exposure to ITIL Transition processes.
StudySmarter Expert Advice🤫
We think this is how you could land Windows infrastructure support specialist in Reading
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DXC Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DXC Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DXC Technology!
✨Direct Apply to DXC Technology
Let's not forget to apply directly through the DXC Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Windows infrastructure support specialist in Reading
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DXC Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DXC Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DXC Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
