Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with desktop and laptop issues, ensuring smooth tech operations.
- Company: DXC Technology, a people-first company with a collaborative culture.
- Benefits: Competitive pay, pension scheme, health insurance, and discounts on various services.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience in desktop support and strong troubleshooting skills required.
- Other info: Flexible work environment with opportunities for personal growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
At DXC Technology, we’re people first. We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Bristol. This is a full-time position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required. Due to the customer requirements, successful applicants must be eligible for high level UK Security clearance.
Responsibilities:
- Desktop / Laptop / VDI build, configuration, deployment to end users
- Software installation / deployment
- Asset and peripheral deployments
- In depth investigation into issues
- Work as part of a support team with laptop, desktop and VDI terminals support calls
- Hardware installation / upgrade / break fix for desktop, laptop, and server
- Smartphone support (Android & iOS)
- VIP support
- Assisting with customer projects
- Occasional travel required around the area to help cover leave at sites (within a 2hr travel)
What we’re looking for:
- Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support
- Support Microsoft Office 2016 onwards
- Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
- Knowledge of Microsoft SCCM and OS / Application deployment
- Good verbal communication with an ability to communicate to all levels
- Good written communication: concise and accurate call logging, documentation, and email correspondence
- Good time management / organisational skills
- Work well as part of a team or independently
Desirable skills / qualifications:
- Microsoft Windows 10 and / or 11 training, certification, and experience
- Legacy Operating Systems
- Active Directory management
- Understanding of Microsoft SCCM
- Experience of Microsoft Entra
- Experience of Trellix EPO and client side agents
- Experience of client side Wi-Fi configuration and troubleshooting
- Experience of Windows Security configuration
- Experience of client encryption and VPN - Trellix, Bitlocker, Cisco, F5 and Zscaler
- Previous experience in a similar role
- Willing to learn new skills and technologies
- Clean full driving license
What We Will Do For You:
- Competitive compensation
- Pension scheme
- DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)
- Perks at Work (discounts on technology, groceries, travel and more)
- DXC incentives (recognition tools, employee lunches, regular social events etc.)
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Desktop Support Engineer - Bristol in Milton Keynes employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - Bristol in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Desktop Support Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Desktop Support roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you shine when discussing your troubleshooting skills.
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, be ready to discuss them in detail. Bring along examples of how you've tackled issues with Microsoft Windows or any other tech you've worked with. This will demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck, and let’s get you that Desktop Support Engineer position!
We think you need these skills to ace Desktop Support Engineer - Bristol in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Microsoft Windows 10 and 11, as well as any relevant troubleshooting skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you embody our proactive and collaborative culture. Let us know what makes you a great fit for our team.
Show Off Your Communication Skills: Since good written communication is key, make sure your application is clear and concise. Pay attention to your call logging and documentation examples, as we want to see how you communicate effectively at all levels.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at DXC Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows 10 and 11, as well as any relevant software and hardware troubleshooting skills. Be prepared to discuss specific experiences where you've successfully resolved issues, as this will show your practical understanding of the role.
✨Show Off Your Communication Skills
Since good verbal and written communication is key for this position, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle a support call, so think about how you can convey information clearly and concisely.
✨Demonstrate Team Spirit
This role requires collaboration, so be ready to share examples of how you've worked effectively in a team. Highlight any experiences where you’ve supported colleagues or contributed to group projects, as this will align with their focus on teamwork.
✨Be Ready for Flexibility
Given that the job may require overtime and on-call duties, express your willingness to adapt to changing circumstances. Share any past experiences where you’ve had to be flexible in your work schedule or approach, as this will resonate with their culture of autonomy and adaptability.