At a Glance
- Tasks: Support and implement tech infrastructure for training systems in a secure environment.
- Company: Join DXC Technology, a leader in tech solutions with a focus on community and collaboration.
- Benefits: Flexible work model, inclusive culture, and opportunities for personal growth.
- Other info: Exciting projects with military clients and excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic role while working with cutting-edge technology.
- Qualifications: 3+ years in IT support, strong communication skills, and customer service aptitude.
The predicted salary is between 35000 - 45000 £ per year.
An opportunity has arisen for a LTIS Gamecock Barracks Engineer at our client site in Warwickshire. This is a secure environment and as a result will require SC clearance.
Responsible for providing on-site implementation and support for technical infrastructure for end user training systems within a secure environment, advising and assisting in solving problems related to hardware, networks and peripherals using available technology. Analyses system needs and troubleshoots problems. Deployment of updates/roll-outs with knowledge of customer estate topography, hardware, software and O/S. Understands customer goals and identifies consequences of various solutions. Develops project installation and escalation plans. Good communication skills are required, able to articulate technical solutions using basic explanations. Should continuously utilise on-site customer visits and contacts to identify and report new business opportunities for the benefit of overall business growth.
The candidate will carry out the following roles and responsibilities, which include but are not limited to:
- Software, Hardware and Infrastructure delivery-based projects, ranging from changes to existing configurations through to complete new site deliveries.
- Work as part of a small team making decisions on complex business issues.
- Complete a wide variety of internal and customer-facing tasks.
- Support complex, bespoke client systems, e.g. training, audio/visual, networking, telephony.
- Project the right image.
Experience required:
- Wealth of experience dealing with people at all levels within a Military environment.
- Deep customer domain knowledge and experience.
- Excellent interpersonal communication skills, positive and engaging manner, and a high degree of customer service aptitude.
- Demonstrable experience and fluent command of the English language.
- Excellent organisational skills and ability to troubleshoot remotely using a variety of toolsets.
- At least 3 years of experience in an IT support organisation.
- Strong understanding of ITIL incident management, including upholding SLAs and communication with customers.
- Experience with researching complex issues.
- Self-motivated achiever who gains satisfaction from providing excellent customer service.
- Good understanding of network design and topology.
- Hands-on experience of onsite delivery and working under pressure to deliver on time and to customer quality expectations.
- In-depth project delivery experience including compliance to strict MoD Guidelines and Standards.
- Demonstrable configuration management experience.
- SC clearance required.
Desirable:
- LAN, WAN, 4G and Wifi Ethernet, Secure Ethernet, ADSL, FTTC, SOGEA, etc.
- Understanding of core networks and circuit mapping, VLANs etc.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
LTIS Gamecock Barracks Engineer employer: DXC Technology
DXC Technology is an exceptional employer that prioritises diversity and fosters a positive work environment, making it an ideal place for a Strategic PMO Leader. With a strong commitment to employee growth and development, the company offers numerous opportunities for professional advancement while working in the dynamic landscape of the United Kingdom. Join a team that values collaboration and excellence in project delivery, ensuring your contributions are recognised and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land LTIS Gamecock Barracks Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DXC Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DXC Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DXC Technology!
✨Direct Apply to DXC Technology
Let's not forget to apply directly through the DXC Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace LTIS Gamecock Barracks Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DXC Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DXC Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DXC Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
