Senior Broking Business Analyst in London

Primarily home-based, with occasional travelling to London for customer meetings and/or peer gatherings.

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services. DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.

About The Role

We are seeking a dynamic and knowledgeable Senior Broking Business Analyst to join our team. The ideal candidate will possess a deep understanding of the London Insurance Wholesale Broking processes and working practices, inclusive of Pre-bind, Policy, Premium, Claims, Treaty Technical IBA and message flows. They will need a keen awareness of initiatives such as the Lloyd’s Future of Lloyd’s / Blueprint II and be at ease discussing the implications of such initiatives with customers.

The role will involve collaborating closely with General Insurance software vendors, Insurance Brokers, and Underwriters to provide functional direction and definition for new functions, Change Requests or features during both product implementations and into BAU phases. The candidate should have practical working knowledge of at least one computer-based Insurance Broking system and be capable of delivering compelling presentations and demonstrations.

Part-time working hours will be considered for this role.

Essential Skills/Qualifications

• Significant Insurance domain knowledge of the London Insurance Wholesale Broking processes covering Pre-Bind, Policy, Claims and Treaty and Technical IBA.
• An awareness of London Market Initiatives, Future of Lloyd’s / Blueprint II, e-invoicing, FCP and impact on broking systems.
• Experience of working within or with a General Insurance software vendor or Insurance Broker/Underwriter to provide functional direction and definition for new products, modules or features as part of an insurance product implementation.
• Practical working knowledge of at least one computer-based Insurance Broking system.
• Accomplished presentation/demonstration skills.
• Confidence to manage customer expectations and steer specification/review process through tight timelines; being comfortable in the ‘frontline’ of challenging client issues, preferably with extensive on-site experience.
• Self‑motivated and displays high energy levels to solve problems & find innovative solutions.

Desirable Skills/Qualifications

• Experience of one of DXC’s existing Broking products (GLOBAL XB, Brokasure Enterprise, or Brokasure Desktop).
• Excellent interpersonal and communication skills.
• Ability to comprehend complex requirements, playback to the business in plain English, and translate forward towards technical specifications.
• Ability to plan, design and recommend business processes to improve and support business activities.
• An understanding of messaging flows to and from broking systems within the London market.
• Flexible approach and able to adapt to changing priorities e.g. travel at short notice, attend and host meetings at unsociable hours.
• Insurance Industry qualification e.g. A.C.I.I.
• Good knowledge and experience of implementing insurance/reinsurance software packages and an appreciation of the strengths and weaknesses of each.
• Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analysing relational data would be beneficial.)
• A high level of attention to detail with strong documentation skills.
• Ability to work independently and as part of a team.
• Willingness to travel.

Key Accountabilities And Responsibilities

• Supports and advises stakeholders on limitations and opportunities for customer solutions based on knowledge of the product set.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Works collaboratively in a team environment for the building and updating of business and functional documents according to customer specifications.
• Intermediary between customer and internal development, testing and support teams.
• Leads and participates in internal quality reviews of solution design.
• Assists in the design, development, review and execution of system test scripts.
• Supports the process of transitioning projects into support.
• Assists Support Teams as/when required.

What We Can Offer You

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.