At a Glance
- Tasks: Provide application support and enhancements for insurance software solutions using SQL Server.
- Company: Join DXC Technology, a leading global IT services company with a collaborative culture.
- Benefits: Enjoy career development opportunities, flexible work arrangements, and a supportive team environment.
- Other info: Be part of an inclusive workforce that values diversity and community.
- Why this job: Make a real impact in the insurance industry while developing your technical and business skills.
- Qualifications: Strong SQL Server experience and a passion for problem-solving in client-facing roles.
The predicted salary is between 45000 - 55000 £ per year.
Job Description
Location
UK Based
Type
- Permanent, Full Time (37.5 hours per week)
- About DXC Technology
DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
DXC Technology is recognized among the best corporate citizens globally.
For more information, visit com
Role Summary
As a
Senior Application Support Analyst (SQL / Insurance Systems) you will be working within an international support team delivering Insurance Software solutions across London Market, General Insurance, and Health Insurance clients.
The role involves providing application support, issue investigation, system enhancements, release activities, and service delivery support, while ensuring high levels of customer satisfaction and adherence to contractual SLAs.
Working with SQL Server and DXC application tools, you will be investigating issues, developing and deploying fixes, supporting software enhancements, and contributing to the successful delivery of client solutions.
You will play a key role in investigating complex issues, delivering system enhancements, and supporting the successful operation of mission‑critical insurance applications.
Key Responsibilities
- Providing application and database support for insurance software solutions, ensuring service levels and client expectations are consistently met.
- Investigating, designing, developing, testing, and deploying fixes and enhancements using SQL Server and DXC application tools.
- Supporting the end-to-end delivery lifecycle, including requirements analysis, documentation, testing, release management, and deployment activities.
- Building effective relationships with clients and stakeholders, delivering clear communication and high levels of customer service.
- Mentoring and supporting team members, contributing to service improvement initiatives, and assisting with operational management activities.
- Participating in support rotas, client meetings, service reviews, and other business‑as‑usual support functions.
- Working closely with development, QA, service delivery, and client teams to ensure effective operational support and continuous service improvement.
- Supporting incident management, problem resolution, and enhancement delivery in line with agreed service commitments and project objectives.
Essential Skills & Experience
- Strong SQL Server development and support experience, including investigating issues, designing solutions, developing fixes, and supporting deployments.
- Minimum 2 years' SQL Server experience, including database development and support.
- Experience or exposure to insurance industry practices and/or insurance systems.
- Experience in application support, systems analysis, business analysis, or similar client‑facing technical roles.
- Strong analytical and problem‑solving skills, with the ability to investigate issues and deliver effective solutions.
- Excellent communication and stakeholder management skills.
- Ability to work independently and collaboratively within a client-facing environment.
- Proven track record of investigating technical issues and delivering effective solutions.
- Self‑motivated, proactive, and customer‑focused, with a commitment to delivering high‑quality service.
- Willingness and ability to travel to client sites when required.
Desirable Skills & Experience
- Experience working within the insurance industry.
- Experience supporting enterprise‑scale business applications.
- Knowledge of Software Development Lifecycle (SDLC) methodologies and ITIL practices.
- Experience with data analysis, reporting, and programming.
- Experience presenting to clients and senior stakeholders.
- Understanding of database structures, system integrations, and application support processes.
- Experience working within software support, software development, or business systems environments.
Why Join DXC?
- Work with leading insurance clients across multiple markets and business sectors.
- Develop both technical and business expertise within a specialised industry.
- Join a collaborative, supportive, and experienced team environment.
- Access ongoing career development and progression opportunities within a global technology organisation.
DXC Technology is committed to the development of a fully inclusive workforce.
All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.
DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
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Senior Application Support Analyst (SQL / Insurance Systems) in London employer: DXC Technology
DXC Technology is an exceptional employer that prioritises diversity and fosters a positive work environment, making it an ideal place for a Strategic PMO Leader. With a strong commitment to employee growth and development, the company offers numerous opportunities for professional advancement while working in the dynamic landscape of the United Kingdom. Join a team that values collaboration and excellence in project delivery, ensuring your contributions are recognised and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Support Analyst (SQL / Insurance Systems) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at DXC Technology or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like DXC Technology.
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Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like DXC Technology that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Application Support Analyst (SQL / Insurance Systems) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at DXC Technology.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at DXC Technology and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at DXC Technology
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If DXC Technology uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
