Knowledge Management Manager
Knowledge Management Manager

Knowledge Management Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build and maintain a comprehensive knowledge base for our insurance software.
  • Company: Join DXC Technology, the leading provider in insurance tech globally.
  • Benefits: Full-time role with opportunities for growth and development.
  • Why this job: Be the go-to expert and make a real impact in the insurance industry.
  • Qualifications: Strong attention to detail, excellent communication, and data analytics skills required.
  • Other info: Dynamic team environment with a focus on innovation and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Join to apply for the Knowledge Management Manager role at DXC Technology.

As the No. 1 provider of core technology to the insurance industry globally, DXC Technology brings unparalleled domain expertise, software and services, and a world-class ecosystem of partners to help insurers achieve their digital transformation objectives.

We currently have around 150 customers in Insurance Software for the UK and Ireland, accounting for circa $80m in annual revenue and growing. We work with brokers, carriers and reinsurers operating in the Life and Pensions, Commercial & Specialty and Reinsurance markets, ranging from very large to very small. The Lloyd’s market is undergoing a significant transformation, and our customers will require regular communications from us. This is where you will come in.

Are you a natural researcher with a passion for data and statistics? We have an exciting opportunity for an experienced Knowledge Management Manager who is looking for their next career step to join our Insurance Software business to build and maintain our customer base.

Responsibilities

  • Build and maintain the ISB software and BPS knowledge base
  • Act as ISB’s oracle for approved data about every aspect of ISB across people, product
  • Be ISB’s go-to person for questions about ISB statistics and data
  • Inquisitive and uses AI to help build tools to equip ISB team with data and enable self-serve on data
  • Work closely with market research, marketing and sales to build and maintain ISB content
  • Prepare and maintain case studies and detailed knowledge packs about our products
  • Provide documentation that everyone in ISB can lay their hands instantly on every fact they need about our products and services
  • Build a single source of truth about all the facts we need about our business

Key Skills / Qualifications

  • Strong attention to detail
  • Articulate and professional
  • Key relationship builder
  • Strong IT skills
  • Experience of building case studies
  • Excellent written communication skills
  • Excellent data & analytics experience

Job Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Consulting, Information Technology, and Sales
  • Industries: IT Services and IT Consulting

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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Knowledge Management Manager employer: DXC Technology

At DXC Technology, we pride ourselves on being a leading employer in the IT services sector, particularly within the insurance industry. Our collaborative work culture fosters innovation and growth, providing employees with ample opportunities for professional development and career advancement. Located in a dynamic market, we offer a unique chance to engage with cutting-edge technology and contribute to transformative projects that make a real impact.
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Contact Detail:

DXC Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Knowledge Management Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at DXC Technology. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience in knowledge management and data analytics. This will give you an edge during interviews.

✨Tip Number 3

Be inquisitive! During interviews, ask insightful questions about how DXC Technology uses data and knowledge management. It shows you're genuinely interested and have done your homework.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at DXC Technology.

We think you need these skills to ace Knowledge Management Manager

Knowledge Management
Data Analysis
Attention to Detail
Written Communication Skills
Relationship Building
IT Skills
Research Skills
Statistical Analysis
Content Development
Documentation Skills
AI Utilisation
Case Study Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Knowledge Management Manager role. Highlight your experience with data, statistics, and knowledge management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!

Show Off Your Communication Skills: Since excellent written communication is a must-have for this role, ensure your application is clear, concise, and free of errors. Use professional language but keep it friendly – we love a bit of personality in applications!

Demonstrate Your Research Skills: As a natural researcher, showcase any relevant projects or experiences where you've used data to drive decisions or create content. We’re keen to see how you can bring that inquisitive nature to our team!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and you'll be one step closer to joining us at DXC Technology!

How to prepare for a job interview at DXC Technology

✨Know Your Stuff

Make sure you’re well-versed in the specifics of DXC Technology and its role in the insurance industry. Brush up on their software solutions and how they help clients with digital transformation. Being able to discuss their products and services confidently will show that you’re genuinely interested.

✨Showcase Your Research Skills

As a Knowledge Management Manager, your ability to gather and present data is crucial. Prepare examples of how you've used data and analytics in previous roles. Bring along case studies or knowledge packs you've created to demonstrate your expertise and attention to detail.

✨Build Relationships

Highlight your relationship-building skills during the interview. Discuss how you’ve collaborated with teams like marketing and sales in the past. This will show that you understand the importance of cross-departmental communication and can be a go-to person for information.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s current projects and future goals. This not only shows your interest but also your strategic thinking. For instance, ask how they envision the evolution of their knowledge base in response to market changes.

Knowledge Management Manager
DXC Technology

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