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- Tasks: Lead client engagements and design innovative ServiceNow solutions.
- Company: Join a top-tier ServiceNow Global Elite partner with a supportive culture.
- Benefits: Flexible benefits, training opportunities, and 25 days holiday.
- Why this job: Make a real impact by driving organisational change with cutting-edge technology.
- Qualifications: Experience in ServiceNow design, strong communication skills, and a passion for learning.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid within the UK
Salary: Dependent on Experience
Due to security clearance vetting requirements, candidates must be UK nationals or sole British citizens with 5 years UK residency.
The role:
As an Advisor Business Consultant, you will be part of an innovative team, working to define and deploy world-class customer solutions using the ServiceNow platform. The Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement.
Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business-focused testing, and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution.
Responsibilities:
- You will be a part of a team of specialists principally delivering ServiceNow solutions to a diverse client base.
- Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content.
- Specifically aligned to ServiceNow, you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed solution.
- Building client understanding of ServiceNow functionality and presenting to a high standard of quality, including customers demonstration, story definition, testing, and supporting the wider sales and delivery functions.
- Mentoring and training more junior members of the team.
- Producing high-quality documentation and training material for the implemented solutions; training the client.
Requirements:
- The ideal candidate will have several years experience in ServiceNow design and development in a consulting environment.
- An understanding of Business Analysis and Service Management concepts, delivery assurance principles and procedures.
- A high level of knowledge of the ServiceNow application and ideally experience of platform delivery and enhancement.
- You will have obtained the following certifications:
- ServiceNow Certified Administrator
- ServiceNow Certified Implementation Specialist across a minimum of four applications
- ITIL Foundation
What’s in it for me?
You will be joining a ServiceNow Global Elite partner who strives to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.
You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions.
We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
ServiceNOW Business Consultant in Farnborough employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNOW Business Consultant in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and join online forums. The more people you know, the better your chances of landing that ServiceNOW Business Consultant role.
✨Tip Number 2
Showcase your skills! Create a portfolio or a presentation that highlights your experience with ServiceNow. When you get the chance to chat with potential employers, use this to demonstrate your expertise and how you can add value to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow and business consulting. Think about real-life scenarios where you've successfully implemented solutions and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace ServiceNOW Business Consultant in Farnborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ServiceNOW Business Consultant role. Highlight your relevant experience with ServiceNow and any consulting work you've done. We want to see how you can bring your unique skills to our team!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how they relate to the job. If you’ve got certifications like ServiceNow Certified Administrator or ITIL Foundation, make them pop! We love seeing how your skills can help us deliver top-notch solutions.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point—just like we do in our client engagements!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at DXC Technology
✨Know Your ServiceNow Inside Out
Make sure you have a solid understanding of the ServiceNow platform. Brush up on its functionalities, especially those relevant to the role. Be ready to discuss how you've used ServiceNow in past projects and how it can drive organisational change.
✨Prepare for Client Engagement Scenarios
Think about potential client scenarios you might face in the role. Prepare examples of how you would lead workshops, define client needs, and present solutions. This will show your ability to engage effectively with clients and demonstrate your consultative skills.
✨Showcase Your Communication Skills
Since strong communication is key, practice articulating your thoughts clearly and confidently. Prepare to explain complex concepts in simple terms, as you’ll need to present to senior management and clients. Consider doing mock interviews with friends or colleagues.
✨Highlight Your Team Spirit
This role requires collaboration, so be ready to discuss your experience working in teams. Share examples of how you've mentored others or contributed to team success. Emphasising your ability to work well with others will resonate with the interviewers.