At a Glance
- Tasks: Lead IT service transitions and ensure operational readiness for new projects.
- Company: Join DXC Technology, a diverse and inclusive tech leader.
- Benefits: Competitive salary, supportive work environment, and career development opportunities.
- Other info: Onsite role in Farnborough with a focus on community and collaboration.
- Why this job: Make a real impact by ensuring smooth IT service deployments.
- Qualifications: Strong understanding of ITIL principles and experience in project coordination.
The predicted salary is between 50000 - 65000 £ per year.
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.
Location: Farnborough (onsite 5 days per week)
Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold DV clearance.
The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities.
- Coordinate service transition activities across project and operational teams.
- Act as the operational readiness authority for project deployments.
- Define and maintain Operational Acceptance Testing (OAT) requirements.
- Identify and manage operational risks, issues, and dependencies.
- Ensure monitoring, alerting, backup, recovery, and support tooling are operational.
- Assess resource and training requirements for support teams.
- Partner with project managers, service owners, architects, engineers, and support teams.
- Communicate risks, mitigation plans, and deployment readiness recommendations.
- Support ITIL best practices and organizational service management initiatives.
- Analyse post-implementation reviews and lessons learned to improve future readiness activities.
Strong understanding of ITIL principles and frameworks. Experience working with infrastructure, cloud, application, and support teams. Strong risk management and problem-solving capabilities. Ability to coordinate multiple projects and priorities simultaneously.
At DXC Technology, we believe strong connections and community are key to our success.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Locations
Training Lead (Project Quality) in Farnborough, Hampshire employer: DXC Technology
DXC Technology is an exceptional employer that prioritises diversity and fosters a positive work environment, making it an ideal place for a Strategic PMO Leader. With a strong commitment to employee growth and development, the company offers numerous opportunities for professional advancement while working in the dynamic landscape of the United Kingdom. Join a team that values collaboration and excellence in project delivery, ensuring your contributions are recognised and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Training Lead (Project Quality) in Farnborough, Hampshire
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Training Lead (Project Quality) at DXC Technology!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like DXC Technology or be willing to refer you for that Training Lead (Project Quality) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from DXC Technology who’s on the lookout for their next Training Lead (Project Quality) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Training Lead (Project Quality) role at DXC Technology!
We think you need these skills to ace Training Lead (Project Quality) in Farnborough, Hampshire
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at DXC Technology. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at DXC Technology
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at DXC Technology. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
