At a Glance
- Tasks: Lead the design and delivery of innovative ServiceNow solutions for diverse clients.
- Company: Join DXC Technology, a leading partner in ServiceNow solutions.
- Benefits: Flexible work options, competitive pay, and access to training and certifications.
- Other info: Collaborative team environment with opportunities for personal and professional growth.
- Why this job: Shape the future of technology while making a real impact on client success.
- Qualifications: Experience in ServiceNow projects and strong technical skills required.
The predicted salary is between 70000 - 90000 £ per year.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role.
Location: This role offers flexibility, with the ability to work from home alongside travel to client locations for meetings, workshops, or periods of on-site delivery when required. We would like candidates to not live too far from a DXC office as we would need you to have a base location of one of these 4 offices, your choice: London, Farnborough, Newcastle upon Tyne, or Erskine (Glasgow).
Vetting: Requires eligibility for security clearance and be a sole UK national.
As a ServiceNow Solution Architect, you will play a pivotal role in shaping thoughtful, high-quality ServiceNow solutions that truly make a difference for our clients. You’ll lead scoping, design, development, and implementation activities across diverse client engagements, working in close partnership with delivery teams and stakeholders to create solutions that are not only technically excellent, but also practical, sustainable, and valued by the people who use them.
You will take the time to understand client needs deeply, translating business goals into elegant technical designs that follow industry best practices. Collaborating closely with engagement leads, project managers, business analysts, developers, and testers, you’ll guide solutions from concept through delivery and beyond—ensuring quality, reducing risk, and supporting long-term success.
This role is ideal for someone who enjoys mentoring others, values collaboration, and takes pride in building trusting relationships while delivering outstanding outcomes.
What you’ll be doing:
- Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user-centred, and future-ready.
- Shape and define technical and architectural designs, balancing innovation with practicality.
- Provide supportive technical leadership, mentoring junior architects and working collaboratively with onshore and offshore teams.
- Create and deliver engaging, accessible solution demonstrations that clearly show value to clients.
- Design and implement integrations between ServiceNow and client IT and business systems.
- Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery.
- Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences.
- Build strong, long-lasting relationships with clients and colleagues, strengthening DXC’s reputation as a trusted advisor.
- Collaborate within DXC’s global ServiceNow community, sharing knowledge and helping others succeed.
- Contribute ideas and expertise to the evolution of DXC’s ServiceNow product roadmap.
- Ensure solution designs align with DXC architecture standards and frameworks, while remaining flexible to client needs.
- Be an active, engaged member of the wider DXC community, building your internal network and sharing best practices.
What We're Looking for:
- Proven experience in consulting or professional services, delivering complex technical solutions.
- A track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budget.
- Certified ServiceNow System Administrator.
- Certified Implementation Specialist in at least one ServiceNow product suite.
- ITIL Foundation certification (v3 or v4).
- Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages.
- A solid understanding of ServiceNow integrations, including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologies.
- Experience working within complex client environments, adapting thoughtfully to differing needs and constraints.
- Knowledge of common business analysis techniques and delivery approaches.
- Experience with agile and traditional delivery methodologies.
- A communication style that is open, clear, and authentic, helping to build alignment and trust with stakeholders.
- A collaborative mindset, with the confidence to influence while valuing different perspectives.
- Resilience and determination, approaching challenges with curiosity and a solutions-focused attitude.
- A genuine commitment to continuous learning and personal development.
- Experience with business solutions, particularly within CSDM / CMDB.
- Strong relationship-building skills and the ability to create and sustain professional networks.
- Willingness to travel when needed to support clients and teams.
About DXC:
DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. DXC brings together a portfolio that spans software, services, and IT infrastructure to serve more than 1 billion customers in over 70 countries on six continents. DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
What we offer:
- You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.
- You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions.
- As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
- You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
Our Commitment to You:
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
What's Next:
If this sounds like a role where you could do your best work, we’d love to hear from you—please apply and start the conversation with us. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Solution Architect in Farnborough, Hampshire
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DXC Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DXC Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DXC Technology!
✨Direct Apply to DXC Technology
Let's not forget to apply directly through the DXC Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Solution Architect in Farnborough, Hampshire
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DXC Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DXC Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DXC Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
