At a Glance
- Tasks: Ensure new IT services are ready for operational support and coordinate service transitions.
- Company: Join DXC Technology, a leader in global IT services with a focus on innovation.
- Benefits: Inclusive culture, career development opportunities, and support for diverse backgrounds.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Be the key link between teams and make a real impact on service delivery.
- Qualifications: Experience in IT service management and strong communication skills.
The predicted salary is between 46348 - 65000 £ per year.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role.
About DXC Technology
DXC Technology is a leading global IT services company, helping organisations modernise systems, optimise data architectures, and drive innovation across complex, mission-critical environments. We are committed to delivering excellence for our customers while fostering a culture of inclusion, collaboration, and continuous development.
At DXC Technology, we are committed to creating an inclusive environment where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and those from other underrepresented groups in technology. We believe that diverse perspectives drive better outcomes—for our people, our customers, and our business—and we are dedicated to supporting all employees to achieve their full potential.
Role Summary
The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved.
The role supports successful service transitions by coordinating operational acceptance, support models, knowledge.