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- Tasks: Lead client accounts, drive revenue growth, and manage strategic objectives.
- Company: Join DXC Technology, a global leader in IT services with a strong reputation for innovation.
- Benefits: Enjoy remote work, 25 days holiday, health insurance, and exclusive discounts.
- Why this job: Be part of a dynamic team making an impact in Aerospace and Defence while developing your career.
- Qualifications: UK national with 5+ years in Aerospace & Defence, proven sales experience, and strong client management skills.
- Other info: Eligible for security clearance; must have resided in the UK for 5-10 years.
The predicted salary is between 43200 - 72000 £ per year.
Location: UK – Remote with client site visits
DXC Technology (DXC: NYSE) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions.
Security Clearance level: Eligible for or in position of SC or DV. Candidates must be UK nationals/british passport holders and have resided in the UK for 5-10 years or more.
The Role: The Client Success Manager (CSM) is responsible for delivering revenue growth in one or more client accounts. They act as the key representative of the Consulting & Engineering Services (CES) organization for their clients, coordinating all CES activities and personnel within their accounts. CSMs are central to developing and executing CES strategic objectives and financial goals.
Responsibilities:
- Account planning with market partners, leveraging Industry SMEs
- Managing a pipeline of sub-$5M deals
- Ensuring contract renewal readiness and securing renewals
- Fostering a revenue growth mindset within the CES team for their accounts
- Proactively creating opportunities with Consulting Partners, Client Technical Leads, Industry SMEs, and Sales teams
- Understanding the relationship between client goals, internal programs, and technology activities
- Maintaining industry expertise and understanding market and competitor activities
- Approving deals under $5M
- Forecasting revenue and margin accurately with market partners
- Ensuring contractual delivery obligations are met
Requirements:
- UK National with at least five years of residence, eligible for SC clearance
- Proven experience in the Aerospace & Defence sector
- Track record in sales and business development, managing client portfolios, closing deals under $5M
- Experience in consultative sales and delivering CES IT services
- Strong client management skills and ability to build relationships
- Ability to oversee service delivery in high-security environments
- Comfort working with senior client executives, government officials, and internal teams
Preferred Skills:
- Commercial acumen and understanding of contractual/financial governance
- Experience with global IT service providers and enterprise technology partners
- Ability to navigate complex security and government procurement processes
- Excellent communication, negotiation, and influencing skills
What We Offer: DXC provides a comprehensive benefits scheme including pension, life insurance, health and travel insurance, store vouchers/discounts, 25 days holiday with options to increase, and other benefits tailored to you.
Ready to Make a Difference? If you’re a proven leader passionate about delivering excellence and growth, apply now to join our team!
Beware of recruitment fraud. DXC does not make offers via social media or ask for money or equipment purchases during recruitment. For more info, visit our website.
Client Success Manager - Aerospace and Defence employer: DXC Technology
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager - Aerospace and Defence
✨Tip Number 1
Familiarise yourself with the Aerospace and Defence sector. Understanding the latest trends, challenges, and technologies in this field will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the industry. Attend relevant conferences, webinars, or local meetups to connect with others in the Aerospace and Defence space. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for discussions around consultative sales techniques. Be ready to showcase your ability to understand client needs and how you can align DXC's services to meet those needs effectively.
✨Tip Number 4
Research DXC Technology's recent projects and achievements in the Aerospace and Defence sector. Being knowledgeable about the company's work will allow you to speak confidently about how you can contribute to their success.
We think you need these skills to ace Client Success Manager - Aerospace and Defence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Aerospace and Defence sector. Focus on your achievements in sales and client management, particularly any roles where you've managed portfolios or closed deals under $5M.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and your understanding of the industry. Mention specific examples of how you've driven revenue growth and built strong client relationships in previous roles.
Highlight Security Clearance Eligibility: Since the role requires SC clearance eligibility, clearly state your UK nationality and residency duration in your application. This will help demonstrate your compliance with the security requirements.
Showcase Communication Skills: In both your CV and cover letter, emphasise your excellent communication, negotiation, and influencing skills. Provide examples of how you've effectively communicated with senior executives and government officials in past positions.
How to prepare for a job interview at DXC Technology
✨Understand the Aerospace and Defence Sector
Make sure you have a solid grasp of the current trends and challenges in the Aerospace and Defence industry. Research recent developments, key players, and how technology is shaping the sector. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight your ability to build rapport, understand client needs, and deliver results. Be ready to discuss specific strategies you've used to foster long-term partnerships.
✨Demonstrate Your Sales Acumen
Since the role involves revenue growth and managing deals under $5M, be prepared to discuss your sales achievements. Share metrics or outcomes that illustrate your success in closing deals and driving business development. This will showcase your capability to contribute to the company's financial goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.