Business Administration Apprentice in Chatham

This is a virtual‑first role with weekly travel to our office in Chatham (ME4 4RQ) and occasional travel to London. Travel expenses will be reimbursed. Applicants must be able to travel to these locations.

About Us

Velonetic is a technology‑focused service provider transforming insurance transactions in the London market. A joint venture of DXC Technology, Lloyd’s and the International Underwriting Association (IUA), we have been operating for over 20 years in the London market, processing over £117 billion worth of premium and claims transactions. Our new digital platform and services enable customers to move transactions and money through the processing lifecycle more efficiently, freeing time for innovation.

Apprenticeship Programme

Over the course of the programme you will complete the Level 3 Business Administrator apprenticeship while contributing to real work. You will receive workplace experience and formal training, paired with a buddy and a supportive Early Careers community. You will join on a permanent contract, with the apprenticeship as the foundation for future career progression within Velonetic.

Responsibilities

• Participate in learning and development projects and tasks, working closely with the team
• Collaborate with cross‑functional teams to administer learning programmes and support project teams
• Support employees’ access to external training by liaising with suppliers and the Velonetic Supply Chain
• Coordinate training programmes and collect evaluation data to assess performance
• Maintain accurate records and documents to monitor and report on mandatory training compliance to auditors
• Seek guidance from more experienced team members as needed
• Monitor budget utilisation and resource allocation

Learning Pathway

• Understanding the organisation and its environment
• Relevant regulations
• Interpersonal skills
• Communicating with internal and external stakeholders
• Business fundamentals, planning and organisation
• Processes and procedures
• Decision making and quality improvement
• Project management

Entry Requirements

• 5 GCSEs grade 4 and above, including Maths and English
• 3 A‑Levels grade C and above (or equivalent)

Success Criteria

• Interest in business administration and a strong willingness to learn and grow
• Self‑motivated, able to work independently and effectively in a hybrid environment
• Thrive in collaborative environments and work well in a team
• Demonstrate attention to detail
• Be a good problem solver
• Be flexible and eager to learn
• Be confident using Microsoft Office applications

Culture

We support with care and compassion and prioritise equality, diversity, and inclusion. Velonetic was certified as a Great Place to Work in 2025 and recognised as one of the UK’s Best Workplaces for women.

Benefits

As a virtual‑first organisation, we offer flexible working alongside regular office time for collaboration and growth. You’ll be in the Chatham office on average once a week, with flexibility for more frequent visits as required. Reasonable travel expenses are covered. You’ll also visit our London office at the iconic Lloyd’s building (EC3). Our benefits package includes flexible options such as buying or selling annual leave, private medical cover, dental and travel insurance, and participation in Perks at Work, providing discounts on gift cards, holidays, restaurants, activities, and more. You’ll receive a laptop and home‑working equipment.

Application Process

• Step 1: Upload your CV.
• Step 2: Phone chat to discuss your application.
• Step 3: Live competency‑based interview via Microsoft Teams.
• Step 4: Final in‑person interview at the Chatham office (if invited).

We schedule early stages around exam periods for candidates with A‑Levels.