Casualty Claims Adjuster

Casualty Claims Adjuster

Milton Keynes Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Casualty Claims Adjuster, processing insurance documentation and managing claims efficiently.
  • Company: Be part of Velonetic, a leader in the London insurance market with over 20 years of experience.
  • Benefits: Enjoy flexible benefits, including private medical cover, dental insurance, and discounts on various services.
  • Why this job: This role offers growth in technical insurance knowledge and a supportive, inclusive culture.
  • Qualifications: Strong numeracy, literacy skills, and a good understanding of insurance wordings are essential.
  • Other info: Comprehensive training and career development opportunities are provided to help you excel.

The predicted salary is between 36000 - 60000 £ per year.

Job Description:

represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd\’s and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.

Job Overview

We have a fantastic new job opportunity for an individual who has strong London Market knowledge and Lloyd’s market systems knowledge.

If you like the idea of a role where you can develop breadth and depth of technical insurance wordings along with your London Market Insurance knowledge, in a variety of different business situations, then this could be just the role for you.

A Professional Casualty Adjuster works under the direction of a Team Manager, performing a range of technical checks and processes a variety of insurance documentation for different customers and classes of business.

All work processed must meet agreed service levels in respect of quality and turnaround times.

Training will be provided for all insurance documentation / systems required to perform the role.

We\’re looking for people who have:

  • Strong numeracy, verbal and literacy skills
  • Ability to manage and adjust all inward claims within claims handling/settlement authority and in accordance with claims handling procedures.
  • Report claims in accordance with claims reporting requirements
  • Computer literate with working knowledge of Outlook and MS Office
  • Work to a high level of accuracy with attention to detail
  • Strong organisational, personal and time management skills
  • Ability to demonstrate strong negotiating and influencing skills
  • Positive attitude and natural curiosity to identify improvements
  • You will need to have a good understanding of insurance wordings
  • Understanding of principles and practice of insurance.
  • Previous experience in handling liability claims (UK & US liability) (Employers Liability, Public Liability/General Liability, Products Liability etc.)
  • Experience of with working closely with a customers, brokers, underwriters.
  • Experience of handling claims within London Market claims, Reinsurance claims and/or international claims would be beneficial but not necessary
  • Investment In Training and Development

    We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

    Our Culture

    Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

    Employee Benefits

    As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.

    You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

    DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.

    At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

    Casualty Claims Adjuster employer: DXC Technology

    At Velonetic, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With comprehensive training programmes, flexible benefits, and a commitment to equality and diversity, we empower our Casualty Claims Adjusters to thrive in their roles while contributing to innovative solutions in the London insurance market. Join us to be part of a dynamic team where your skills are valued and your career can flourish.
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    Contact Detail:

    DXC Technology Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Casualty Claims Adjuster

    Tip Number 1

    Familiarise yourself with the London Market and Lloyd's systems. Understanding the specific processes and terminology used in these environments will give you a significant edge during interviews and discussions.

    Tip Number 2

    Network with professionals already working in casualty claims or related fields. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.

    Tip Number 3

    Demonstrate your strong numeracy and analytical skills by preparing examples of how you've successfully managed claims or resolved disputes in previous roles. Be ready to discuss these experiences in detail.

    Tip Number 4

    Showcase your positive attitude and curiosity during the interview process. Employers value candidates who are eager to learn and improve, so be prepared to discuss how you approach problem-solving and continuous development.

    We think you need these skills to ace Casualty Claims Adjuster

    Strong numeracy skills
    Verbal and literacy skills
    Claims handling and settlement authority
    Attention to detail
    Organisational skills
    Time management skills
    Negotiating skills
    Influencing skills
    Understanding of insurance wordings
    Knowledge of principles and practice of insurance
    Experience in handling liability claims
    Familiarity with London Market claims
    Computer literacy, including MS Office and Outlook
    Customer service skills
    Ability to identify improvements

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casualty Claims Adjuster. Familiarise yourself with the key skills required, such as strong numeracy and literacy skills, and knowledge of insurance wordings.

    Tailor Your CV: Customise your CV to highlight relevant experience in handling liability claims and working within the London Market. Emphasise your attention to detail, organisational skills, and any previous roles that demonstrate your ability to manage claims effectively.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the role. Mention specific experiences that align with the job description, such as your familiarity with Lloyd's market systems or your ability to negotiate and influence.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance sector.

    How to prepare for a job interview at DXC Technology

    Know Your Insurance Basics

    Make sure you brush up on your understanding of insurance wordings and principles. Being able to discuss these confidently will show that you have the foundational knowledge required for the role.

    Demonstrate Your Numeracy Skills

    As a Casualty Claims Adjuster, strong numeracy skills are essential. Be prepared to discuss how you've used these skills in previous roles, especially in handling claims and processing documentation.

    Showcase Your Customer Interaction Experience

    Highlight any experience you have working closely with customers, brokers, or underwriters. This role requires strong communication and negotiation skills, so be ready to provide examples of how you've successfully managed these relationships.

    Emphasise Your Attention to Detail

    Accuracy is key in this position. Prepare to discuss specific instances where your attention to detail has made a difference in your work, particularly in claims handling or documentation processing.

    Casualty Claims Adjuster
    DXC Technology
    Location: Milton Keynes
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