DXC Technology Newcastle upon Tyne is seeking a Contact Centre Training Lead to drive training initiatives and promote process excellence across the operation.
You will collaborate with senior analysts and managers, execute business process transactions with high accuracy, and support improvement initiatives through data analysis and reporting. The role emphasizes compliance with quality standards and the documentation of guidelines to help the team meet performance targets.
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Contact Centre Training Lead: Elevate Quality & Performance employer: DXC Technology Philippines
DXC Technology is an exceptional employer, offering a collaborative and inclusive work environment in Gloucestershire that prioritises career growth and continuous learning. As a global leader in IT services, employees have the opportunity to work on high-impact cloud projects while enjoying competitive salaries and comprehensive benefits, including healthcare and pension plans. The company is dedicated to fostering a supportive atmosphere where diverse teams can thrive, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
DXC Technology Philippines Recruitment Team
