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- Tasks: Support and troubleshoot Google Cloud Platform environments with a focus on operational excellence.
- Company: Join DXC, a global leader in IT services and cloud solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: 100% on-site role with strict adherence to operational procedures.
- Why this job: Be part of a team that drives innovation and enhances customer experiences.
- Qualifications: Hands-on GCP experience and strong troubleshooting skills required.
The predicted salary is between 60000 - 80000 £ per year.
About DXC
DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deliver services that drive new levels of performance, competitiveness, and customer experience across their entire IT environment. Our more than 125,000 employees in over 70 countries are trusted by our customers to deliver transformative technologies that ensure the success, security, and well-being of businesses and people around the world. By combining our strengths and global expertise, we create solutions and deliver better outcomes for clients across their IT platforms.
The CloudOps Senior – GCP is a 100% operational role focused on the day-to-day execution, support, and troubleshooting of Google Cloud Platform environments. This position does not involve people leadership or project ownership. The role requires hands-on execution, strict adherence to operational procedures, and close collaboration with internal teams and customer stakeholders.
Role Scope
- This role is strictly operational and execution-focused:
- Daily operational tasks and support activities
- Incident response, troubleshooting, and escalation
- No people management or project leadership responsibilities
- Strong focus on compliance with processes, schedules, and customer requirements
Key Responsibilities
- Operate and support GCP networking services including VPCs, subnets, firewall rules, routes, Cloud NAT, Cloud DNS, load balancers, VPN, and Interconnect.
- Perform daily monitoring, operational checks, and routine maintenance tasks in GCP environments.
- Troubleshoot connectivity, performance, and access issues related to networking, compute, containers, and applications.
- Respond to incidents, follow defined runbooks, document actions taken, and escalate according to established procedures.
- Use Cloud Monitoring, Cloud Logging, Network Intelligence Center, VPC Flow Logs, and Connectivity Tests for diagnostics.
- Support CI/CD pipelines using Cloud Build, Cloud Deploy, Artifact Registry, and Git-based workflows.
- Support containerized workloads running on GKE and Cloud Run, including networking and connectivity issues.
- Execute infrastructure changes using Infrastructure as Code (Terraform) following approval processes.
- Maintain accurate documentation, operational runbooks, and incident records.
Operational Expectations
- This position requires strict adherence to customer and operational requirements:
- 100% on-site work, Monday to Friday, 8:00 AM to 6:30 PM
- No Home Office or hybrid work flexibility (customer requirement)
- Formal dress code required daily: suit jacket, dress shirt, and dress pants
- High level of punctuality, attendance, and task completion
- Professional and consistent communication with customers and internal teams
Incident Handling & Escalation
When facing incidents or issues that cannot be immediately resolved, the analyst is expected to follow established procedures, communicate proactively, and allocate appropriate escalation rather than act independently or remain silent.
Required Profile
- Strong operational mindset with willingness to perform hands-on daily tasks
- Self-driven and autodidact, capable of learning independently using documentation and internal knowledge bases
- Adaptable to strict customer rules, schedules, and processes
- Responsible, punctual, and reliable
- Respectful of hierarchy, procedures, and escalation paths
- Able to work under pressure and follow instructions during incidents
Technical Requirements
- Hands-on experience with Google Cloud Platform (GCP)
- Strong knowledge of GCP networking concepts and services
- Experience with troubleshooting cloud infrastructure and connectivity issues
- Basic to intermediate experience with CI/CD pipelines and automation
- Experience supporting container platforms such as GKE or Cloud Run
Preferred Certifications
- Google Cloud Professional Cloud Network Engineer
- Google Cloud Professional Cloud Architect
- Google Cloud Professional DevOps Engineer
- Google Cloud Associate Cloud Engineer
CloudOps Senior – GCP (On-Site) in Tipton employer: DXC Technology Inc.
Contact Detail:
DXC Technology Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CloudOps Senior – GCP (On-Site) in Tipton
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to cloud operations. It's a great way to learn about job openings and get insider info on what companies like DXC are looking for.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and experience with GCP. This gives potential employers a tangible look at what you can do, especially in hands-on roles like CloudOps.
✨Tip Number 3
Prepare for interviews by brushing up on common operational scenarios. Be ready to discuss how you would handle incidents or troubleshoot issues in GCP environments. Practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at DXC.
We think you need these skills to ace CloudOps Senior – GCP (On-Site) in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CloudOps Senior role. Highlight your hands-on experience with GCP and any relevant networking skills. We want to see how your background aligns with our operational focus!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled troubleshooting and incident response in the past. We love candidates who can demonstrate their operational mindset and ability to handle pressure.
Follow the Application Process: Apply through our website to ensure your application gets the attention it deserves. We’ve set up a straightforward process that makes it easy for us to review your details.
Be Professional: Since this role requires a formal dress code and professional communication, reflect that in your application. A polished presentation shows us you understand the expectations of the position!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your GCP Inside Out
Make sure you brush up on your Google Cloud Platform knowledge, especially around networking services like VPCs and firewall rules. Be ready to discuss your hands-on experience with troubleshooting connectivity issues and how you've used tools like Cloud Monitoring and VPC Flow Logs in past roles.
✨Demonstrate Your Operational Mindset
This role is all about execution and support, so be prepared to showcase your operational mindset. Share examples of how you've adhered to strict processes and schedules in previous jobs, and highlight your ability to follow runbooks during incident responses.
✨Dress the Part
Since this position requires a formal dress code, make sure you show up in a suit jacket, dress shirt, and dress pants. First impressions matter, and dressing appropriately will demonstrate your professionalism and respect for the company's culture.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills under pressure. Think of specific incidents you've handled in the past, how you escalated issues, and what steps you took to resolve them. This will show your ability to communicate effectively and follow established procedures.