At a Glance
- Tasks: Join a dynamic team to design and implement innovative ServiceNow solutions for clients.
- Company: DXC Technology, a leading ServiceNow partner with a supportive culture.
- Benefits: Flexible benefits, training opportunities, and a friendly team environment.
- Other info: Hybrid role with opportunities for personal growth and community engagement.
- Why this job: Make a real impact by delivering cutting-edge solutions and mentoring others.
- Qualifications: Experience in ServiceNow development and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Location: Hybrid role based in Derby
Salary: Dependent on Experience
Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over.
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
The role:
As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution. Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.
Responsibilities:
- You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
- Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions.
- Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentoring and training more junior members of the team.
- Producing documentation and training material for the implemented solutions.
Requirements:
The ideal candidate will have several years' experience in ServiceNow design and development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous. An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms. Ideally you will be have obtained some of the following certifications:
- ServiceNow Certified Administrator
- Service Now Certified Implementation Specialist
- Service Now Application Developer
- ITIL Foundation
Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highly focused on providing strong customer service. Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges. You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.
What we offer:
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions. We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
ServiceNow Technical Consultant (Derby) employer: DXC Technology Inc.
At DXC Technology Inc., we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in Farnborough. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Join us to be part of a forward-thinking team where your contributions directly impact engineering excellence and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Consultant (Derby)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups related to ServiceNow. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to ServiceNow. Get comfortable explaining your past projects and how they relate to the role you're applying for. Confidence is key!
✨Tip Number 3
Showcase your skills! Create a portfolio of your ServiceNow projects or any relevant work. This gives potential employers a tangible look at what you can do and sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Technical Consultant (Derby)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Consultant role. Highlight your relevant experience, especially in ServiceNow design and development, and don’t forget to mention any certifications you have!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Be genuine and let your personality come through.
Showcase Your Technical Skills:Since this role requires strong technical skills, be sure to include specific examples of your scripting abilities and any projects you've worked on in ServiceNow. We want to see your expertise in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the platform inside out, including its features and functionalities. Be ready to discuss your experience with scripting languages like JavaScript and how you've used them in past projects.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenges in previous roles. Think about times when you had to design solutions or troubleshoot issues on the ServiceNow platform. This will demonstrate your ability to think critically and provide value to potential clients.
✨Practice Your Communication
Since you'll be presenting solutions to clients, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using online resources to refine your communication skills. Remember, it's not just about what you say, but how you say it!
✨Be Ready for Team Dynamics
As a ServiceNow Technical Consultant, you'll be working closely with a team. Be prepared to discuss your experience collaborating with others and mentoring junior members. Highlight any instances where you've contributed to a positive team environment or helped others grow in their roles.
