DXC Technology in London is seeking a Service Desk Ops Manager to lead the ITSM Service Desk, ensuring high-quality support aligned with ITIL practices. You will act as the single point of accountability for Service Desk performance and drive continual service improvement.
You will manage a dynamic team, ensure SLA compliance, report on performance, and collaborate with senior leadership and client stakeholders while delivering a strong customer experience.
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Service Desk Ops Leader | ITIL‑Focused CSI & Customer Champion employer: DXC Technology Inc.
At DXC Technology, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our London hybrid office offers employees the unique opportunity to engage in meaningful projects within the Financial Services sector while benefiting from mentorship and professional growth opportunities. With a focus on translating technology into business value, our team members are empowered to make impactful contributions in a supportive environment that values diversity and creativity.
