Onsite Desktop Support Engineer - Southampton
Onsite Desktop Support Engineer - Southampton

Onsite Desktop Support Engineer - Southampton

Southampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide on-site desktop support and troubleshoot hardware/software issues for clients.
  • Company: Join DXC Technology, a leader in IT services with a collaborative culture.
  • Benefits: Enjoy competitive pay, health insurance, gym memberships, and more perks.
  • Why this job: Be part of a dynamic team and make a real impact in tech support.
  • Qualifications: Experience in desktop support and strong troubleshooting skills required.
  • Other info: Flexible work environment with opportunities for personal growth and development.

The predicted salary is between 36000 - 60000 £ per year.

**Job Description:**We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Southampton.This is a full-time, position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.**Due to the nature of our client\’s work the successful candidate will need to****obtain SC Security Clearance.****Responsibilities:*** Desktop / Laptop / VDI build, configuration, deployment to end users* Software installation / deployment* Asset and peripheral deployments* In depth investigation into issues* Work as part of a support team with laptop, desktop and VDI terminals support calls* Hardware installation / upgrade / break fix for desktop, laptop, and server* Smartphone support (Android & iOS)* VIP support* Assisting with customer projects* Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)**What we\’re looking for:*** Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support* Support Microsoft Office 2016 onwards* Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role* Knowledge of Microsoft SCCM and OS / Application deployment* Good verbal communication with an ability to communicate to all levels* Good written communication: concise and accurate call logging, documentation, and email correspondence* Good time management / organisational skills* Work well as part of a team or independently**Desirable skills / qualifications:*** Microsoft Windows 10 and / or 11 training, certification, and experience* Legacy Operating Systems* Active Directory management* Understanding of Microsoft SCCM* Experience of Microsoft Entra* Experience of Trellix EPO and client-side agents* Experience of client-side Wi-Fi configuration and troubleshooting* Experience of Windows Security configuration* Experience of client encryption and VPN – Trellix, BitLocker, Cisco, F5 and Zscaler* Previous experience in a similar role* Willing to learn new skills and technologies* Clean full driving license**What We Will Do For You*** Competitive compensation* Pension scheme* DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)* Perks at Work (discounts on technology, groceries, travel and more)* DXC incentives (recognition tools, employee lunches, regular social events etc.)At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ***.***DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world\’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . #J-18808-Ljbffr

Onsite Desktop Support Engineer - Southampton employer: DXC Technology Inc.

At DXC Technology, we pride ourselves on our flexible and collaborative work culture that empowers employees to thrive. Located in Southampton, our team enjoys competitive compensation, a comprehensive benefits package, and ample opportunities for personal and professional growth through tailored training programmes. Join us to be part of a supportive community that values your contributions and fosters innovation in a dynamic environment.
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Contact Detail:

DXC Technology Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Onsite Desktop Support Engineer - Southampton

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially for roles like the Desktop Support Engineer in Southampton. You never know who might have the inside scoop!

✨Tip Number 2

Prepare for those interviews by practising common questions related to desktop support. Brush up on your troubleshooting skills and be ready to showcase your knowledge of Microsoft Windows and SCCM. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Don’t forget to tailor your approach! Research DXC Technology and understand their culture. Show how your proactive and collaborative nature aligns with their values during interviews. It’s all about making that connection!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board as a Desktop Support Engineer!

We think you need these skills to ace Onsite Desktop Support Engineer - Southampton

Desktop Support
Laptop Support
VDI Configuration and Deployment
Software Installation and Deployment
Hardware Troubleshooting
Microsoft Windows 10 and 11
Microsoft Office 2016 onwards
Microsoft SCCM
Active Directory Management
Client-Side Wi-Fi Configuration
Windows Security Configuration
Client Encryption and VPN
Good Verbal Communication
Good Written Communication
Time Management

Some tips for your application 🫡

Show Your Character: We want to see your proactive, collaborative, and ambitious side in your application. Use examples from your past experiences that highlight how you find solutions and make things happen.

Be Clear and Concise: When writing your application, keep it straightforward. Good written communication is key, so make sure your call logging, documentation, and emails are clear and accurate.

Tailor Your Application: Make sure to align your skills and experiences with the job description. Highlight your knowledge of Microsoft Windows, SCCM, and any relevant troubleshooting experience to show us you're the right fit.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle.

How to prepare for a job interview at DXC Technology Inc.

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft Windows 10 and 11, as well as the software and hardware troubleshooting skills mentioned in the job description. Be ready to discuss specific examples from your past experiences where you've successfully resolved issues.

✨Show Off Your Communication Skills

Since good verbal and written communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle a support call or document an issue, so think about how you can convey your thoughts clearly and concisely.

✨Demonstrate Your Team Spirit

This position requires collaboration with a support team, so be prepared to share examples of how you've worked effectively in a team setting. Highlight any experiences where you’ve contributed to group projects or helped colleagues solve problems.

✨Be Ready for Flexibility

Given that the role may involve overtime and on-call duties, express your willingness to adapt to changing circumstances. Share any previous experiences where you had to be flexible in your work schedule or responsibilities, showing that you're ready to go the extra mile when needed.

Onsite Desktop Support Engineer - Southampton
DXC Technology Inc.
Location: Southampton

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