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- Tasks: Provide top-notch support for desktops and devices while resolving IT issues.
- Company: Join DXC Technology, a leader in IT solutions with a focus on teamwork.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Be part of a collaborative team dedicated to continuous improvement.
- Why this job: Make a real difference by helping users and enhancing their tech experience.
- Qualifications: Experience in Deskside support and strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
DXC Technology Inc. is seeking a Deskside Support Engineer in Edinburgh. This role involves providing high-quality support for end-user desktops and connected devices, resolving IT incidents efficiently, and maintaining strong customer service.
A background in Deskside/Desktop support, along with excellent communication skills and strong troubleshooting abilities, are essential.
The position offers an opportunity to work in a dynamic, client-facing environment with a focus on continuous improvement and teamwork.
Onsite Deskside IT Engineer – Hands & Eyes Support employer: DXC Technology Inc.
Contact Detail:
DXC Technology Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Deskside IT Engineer – Hands & Eyes Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at DXC Technology. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life scenarios where you resolved IT issues and be ready to share those stories. We want to see how you think on your feet!
✨Tip Number 3
Show off your customer service skills! During interviews, highlight your ability to communicate effectively with users. Remember, it’s not just about fixing problems; it’s about making the user feel supported and valued.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Onsite Deskside IT Engineer – Hands & Eyes Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Deskside/Desktop support. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting abilities and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Onsite Deskside IT Engineer role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. We love clear and concise language that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to desktops and connected devices. Be prepared to discuss common IT incidents you've resolved in the past, as well as the troubleshooting methods you used. This will show that you have the hands-on experience they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is client-facing, it’s crucial to demonstrate your excellent communication skills. Think of examples where you’ve provided outstanding customer service or resolved conflicts. Practising how you articulate these experiences can really set you apart.
✨Emphasise Teamwork and Continuous Improvement
This position values teamwork and a focus on continuous improvement. Be ready to share instances where you collaborated with others to enhance processes or solve problems. Highlighting your ability to work well in a team will resonate with their expectations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and any ongoing projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.