At a Glance
- Tasks: Lead complex insurance programmes and manage multiple workstreams for a major client.
- Company: Join a leading tech firm with a focus on innovation and client success.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in a high-visibility role with a flagship programme.
- Qualifications: 7+ years in programme management, ideally in insurance or financial services.
- Other info: Dynamic environment with strong leadership and career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Programme Manager role is responsible for leading the delivery of a complex, multi-stream, multi-year programme, involving the implementation and on-boarding of DXC Assure products to a major insurance client. This is a pivotal role on a flagship programme with high visibility across DXC senior management.
Key Responsibilities
- Delivery Leadership
- Lead the delivery of a complex insurance implementation programme involving multiple workstreams (Discovery, Product Development, Implementation, Data Migration).
- Define and manage delivery approaches (Agile, Waterfall, Hybrid).
- Manage project managers assigned to each stream, ensuring alignment with overall program goals.
- Collaborate and negotiate with internal product development teams to align and deliver solutions to client requirements.
- Develop and manage programme level plans that incorporate project stream plans, recognizing and managing cross stream dependencies and ensuring resources are correctly aligned across the programme.
- Implement a culture of continuous improvement within the programme to enhance efficiency, reduce waste and improve quality.
- Client Engagement
- Serve as the primary liaison between DXC and the client, managing expectations, escalations and strategic alignment.
- Build and nurture strong client relationships, acting as a trusted advisor and ensuring long-term partnership success.
- Represent DXC’s delivery team and resources.
- Ensure client satisfaction and identify growth opportunities.
- Programme Governance & Scope Management
- Implement and oversee program governance, risk management, and reporting.
- Understand and manage programme scope within contractual boundaries.
- Align delivery with client expectations and manage scope changes.
- Maintain programme documentation and reporting cadence.
- Support preparation and negotiation of Statements of Work.
- Financial Oversight
- Own the programme budget, including forecasting and variance analysis.
- Track costs and ensure financial alignment across projects.
- Oversee time bookings and resource allocations.
- Stakeholder & Resource Management
- Identify and engage stakeholders with clear role definitions.
- Develop communication strategies and maintain governance forums.
- Collaborate with capability managers to assign and manage resources.
- Risk & Issue Management
- Proactively identify, assess, and mitigate risks.
- Escalate and resolve issues to maintain programme momentum.
Key Attributes & Skills
- Experience: 7+ years in programme/project management, ideally in insurance or financial services and involving the implementation and on-boarding of insurance software solutions.
- Leadership: Proven ability to lead cross-functional teams and manage complex programmes. Ability to navigate complex organizational structures and drive consensus. Strategic thinker with a hands-on approach to problem-solving.
- Communication: Strong stakeholder engagement and reporting skills.
- Financial Acumen: Budget ownership and cost control expertise.
- Methodologies: Proficiency in Agile, Waterfall, and hybrid delivery models.
- Certifications: PMP, PgMP, or equivalent are advantageous.
- Tools: Familiarity with project management tools and enterprise delivery frameworks.
Manager Program Management employer: DXC Technology Inc.
Contact Detail:
DXC Technology Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Program Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in programme management, especially in insurance. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the right choice for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Manager Program Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Programme Manager role. Highlight your experience in leading complex projects, especially in insurance or financial services, and don’t forget to mention any relevant certifications like PMP or PgMP.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed multi-stream programmes and built strong client relationships.
Showcase Your Leadership Skills: We want to see your leadership style! In your application, emphasise your ability to lead cross-functional teams and navigate complex organisational structures. Share stories that demonstrate your strategic thinking and problem-solving skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management knowledge, especially in the context of insurance and financial services. Be ready to discuss your experience with Agile, Waterfall, and hybrid methodologies, as well as how you've successfully led complex projects in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead cross-functional teams and manage multiple workstreams. Think about times when you navigated complex organisational structures or drove consensus among stakeholders, and be ready to share these stories.
✨Demonstrate Client Engagement Expertise
Since this role involves being the primary liaison with clients, come prepared to discuss how you've built and maintained strong client relationships. Share specific instances where you acted as a trusted advisor and managed client expectations effectively.
✨Be Financially Savvy
Understand the financial aspects of programme management, including budget ownership and cost control. Be ready to talk about how you've tracked costs, forecasted budgets, and ensured financial alignment across projects in your previous roles.