At a Glance
- Tasks: Provide application support and enhance insurance software solutions using SQL Server.
- Company: Join DXC Technology, a global leader in IT services and innovation.
- Benefits: Enjoy career development, flexible work options, and a supportive team environment.
- Other info: Be part of an inclusive workforce that values collaboration and community.
- Why this job: Make a real impact in the insurance industry while developing your technical skills.
- Qualifications: 2+ years of SQL Server experience and strong problem-solving abilities required.
The predicted salary is between 45000 - 55000 £ per year.
Job Description
- Job Description: Location: UK Based Type: Permanent, Full Time (37.5 hours per week)
- About DXC Technology
DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
DXC Technology is recognized among the best corporate citizens globally.
For more information, visit com
Role Summary
As a Senior Application Support Analyst (SQL / Insurance Systems) you will be working within an international support team delivering Insurance Software solutions across London Market, General Insurance, and Health Insurance clients.
The role involves providing application support, issue investigation, system enhancements, release activities, and service delivery support, while ensuring high levels of customer satisfaction and adherence to contractual SLAs.
Working with SQL Server and DXC application tools, you will be investigating issues, developing and deploying fixes, supporting software enhancements, and contributing to the successful delivery of client solutions.
You will play a key role in investigating complex issues, delivering system enhancements, and supporting the successful operation of mission‑critical insurance applications.
Key Responsibilities
- Providing application and database support for insurance software solutions, ensuring service levels and client expectations are consistently met.
- Investigating, designing, developing, testing, and deploying fixes and enhancements using SQL Server and DXC application tools.
- Supporting the end-to-end delivery lifecycle, including requirements analysis, documentation, testing, release management, and deployment activities.
- Building effective relationships with clients and stakeholders, delivering clear communication and high levels of customer service.
- Mentoring and supporting team members, contributing to service improvement initiatives, and assisting with operational management activities.
- Participating in support rotas, client meetings, service reviews, and other business‑as‑usual support functions.
- Working closely with development, QA, service delivery, and client teams to ensure effective operational support and continuous service improvement.
- Supporting incident management, problem resolution, and enhancement delivery in line with agreed service commitments and project objectives.
Essential Skills & Experience
- Strong SQL Server development and support experience, including investigating issues, designing solutions, developing fixes, and supporting deployments.
- Minimum 2 years' SQL Server experience, including database development and support.
- Experience or exposure to insurance industry practices and/or insurance systems.
- Experience in application support, systems analysis, business analysis, or similar client‑facing technical roles.
- Strong analytical and problem‑solving skills, with the ability to investigate issues and deliver effective solutions.
- Excellent communication and stakeholder management skills.
- Ability to work independently and collaboratively within a client‑facing environment.
- Proven track record of investigating technical issues and delivering effective solutions.
- Self‑motivated, proactive, and customer‑focused, with a commitment to delivering high‑quality service.
- Willingness and ability to travel to client sites when required.
Desirable Skills & Experience
- Experience working within the insurance industry.
- Experience supporting enterprise‑scale business applications.
- Knowledge of Software Development Life Cycle (SDLC) methodologies and ITIL practices.
- Experience with data analysis, reporting, and programming.
- Experience presenting to clients and senior stakeholders.
- Understanding of database structures, system integrations, and application support processes.
- Experience working within software support, software development, or business systems environments.
Why Join DXC?
- Work with leading insurance clients across multiple markets and business sectors.
- Develop both technical and business expertise within a specialised industry.
- Join a collaborative, supportive, and experienced team environment.
- Access ongoing career development and progression opportunities within a global technology organisation.
- Inclusive Workforce
DXC Technology is committed to the development of a fully inclusive workforce.
All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.
DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in‑person collaboration while offering flexibility to support well‑being, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed.
With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry‑Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
Learn more on dxc. com.
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Senior Application Support Analyst (SQL / Insurance Systems) in London employer: DXC Technology Inc.
At DXC Technology Inc., we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in Farnborough. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Join us to be part of a forward-thinking team where your contributions directly impact engineering excellence and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Support Analyst (SQL / Insurance Systems) in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like DXC Technology Inc.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like DXC Technology Inc.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Application Support Analyst (SQL / Insurance Systems) in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at DXC Technology Inc..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at DXC Technology Inc.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at DXC Technology Inc.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at DXC Technology Inc. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at DXC Technology Inc., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding DXC Technology Inc.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
