ISB INGENIUM Business Analyst

Job Description:

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.

DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.

We are seeking a highly skilled and motivated INGENIUM Business Analyst to join our team. The successful candidate will play a key role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium platform.

This position requires a strong understanding of insurance business processes, coupled with technical proficiency in the Ingenium system. The ideal candidate will possess excellent communication skills and a proactive approach to problem-solving.

Essential Job Functions:

• Leading and participating in the design, development, and improvement of insurance and financial products.
• Working closely with various business stakeholders to understand, document, and implement new or modified business solutions and processes.
• Gathering, analyzing, and documenting business requirements, and coordinating with developers to create system specifications.
• Documented use cases and user stories, as well as conducted functional integration testing to ensure the smooth operation of systems.
• Identifying test scenarios, preparing test plans, and executing acceptance testing for developed programs.
• Collaborating with technical teams to support the implementation of system enhancements and process changes.
• Actively seeking ways to improve efficiency and enhance the client experience and implementing these improvements as necessary.
• Identifying opportunities to streamline business processes, reduce manual work, and improve turnaround times.
• Identifying areas for improvement and enhancement in existing and new systems.
• Facilitating change management by addressing issues and potential impacts or benefits of proposed system changes.
• Creating and maintaining manual and system procedures to support business needs.
• Providing post-implementation and production support, including analyzing and addressing production problems raised by users.
• Conducting systems training for the business community as needed.
• Providing guidance and mentorship to other resources, ensuring knowledge transfer and readiness post-project.

Basic Qualifications:

• Bachelor\’s degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience.
• Relevant work experience in the insurance industry.
• Experience working in a software engineering role.

• Previous experience on projects related to INGENIUM, whether it involves implementation, upgrade, transformation or enhancement.
• Understanding the architecture of INGENIUM and hands-on experience in developing within this framework.
• Ability to demonstrate practical knowledge of INGENIUM\’s product and its functionality within business processes.
• Understanding and experience with all stages of the INGENIUM project lifecycle, from inception to deployment and maintenance.
• Proven record of consistently meeting or exceeding desired business outcomes through modifications to INGENIUM and integrated software applications.
• Ingenium expert-level experience is a must.
• Pathfinder Experience at SME or Functional Level.
• ProductXpress working level experience
• Experience on different versions of Ingenium is good to have.
• Familiarity with various life insurance products such as whole life, term, disability, universal life, wealth, and health products.
• Proven experience in a leadership role, including project and/or team management, problem-solving and conflict-resolution abilities. Proficiency in planning, prioritizing, and executing work, as well as identifying issues and providing timely solutions.
• Strong knowledge of software development methodologies and best practices. Proven ability to lead and deliver software projects effectively. Proficiency in 1 or more software languages and development methodologies, strong programming and debugging skills.
• Excellent communication and team management skills.
• Previous experience working within an Agile environment, implying familiarity with Agile principles and methodologies.
• COBOL, JCL, DB2, SQL, VSAM, REXX, CICS, MQ Series.
• Hands-on experience with Windows/Unix/AIX OS platforms

Other Qualifications:

• Advanced degree in a related field is a plus
• Relevant certifications or training a plus

What we can offer you:

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select , Perks at Work , and incentive programs for exclusive savings and rewards.
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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