At a Glance
- Tasks: Conduct technical checks on insurance documents and resolve customer queries.
- Company: Join Velonetic, a leader in the insurance and reinsurance market.
- Benefits: Flexible working, competitive pay, and access to discounts on various services.
- Other info: Inclusive culture focused on equality, diversity, and personal development.
- Why this job: Kickstart your insurance career with training and growth opportunities.
- Qualifications: Strong numeracy, attention to detail, and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London
Permanent, Full-time (37.5 hrs per week)
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. We have been operating for over 20 years in the London market, in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed.
Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions. Individual will reside in the UK and have Right to Work in the UK.
Job Overview
We have a fantastic new job opportunity for an individual who wants to grow their insurance understanding. If you are starting out on your insurance career, then this could be just the role for you. An Insurance Premium Technician works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved. All work processed must meet agreed service levels in respect of quality and turnaround times. Training will be provided for all insurance documentation/systems required to perform the role.
What you will be doing
- Conducts technical checks on insurance documentation to ensure accuracy, able to notice discrepancies or errors within the documentation.
- Liaise with customers and brokers to resolve queries and issues related to the work being processed.
- Ownership of own workload.
- Input details into the database to initiate settlement/updates.
- Complete accurate reporting associated to the work being processed.
- Supports and inputs to innovation and process improvement projects.
- Reviewing/validating insurance documentation.
We're looking for people who have
- Strong numeracy, verbal and literacy skills.
- Computer literate with working knowledge of Outlook and MS Office.
- Work to a high level of accuracy with attention to detail.
- Strong organisational, personal and time management skills.
- Ability to work independently and as part of a team.
- Excellent Customer Service skills.
- Ability to demonstrate strong negotiating and influencing skills.
- Positive attitude and natural curiosity to identify improvements.
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
Our Culture
Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter who they are or what they do.
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance. You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
Insurance Premium Technician employer: DXC Technology Inc.
Velonetic is an exceptional employer that prioritises employee growth and development, offering comprehensive training and career advancement opportunities in a supportive and inclusive work environment. With flexible working arrangements and a commitment to equality, diversity, and innovation, employees can thrive while contributing to the dynamic insurance sector from the comfort of their own homes or in a hybrid setting from Chatham or London.
