At a Glance
- Tasks: Lead strategic accounts and drive growth in Aerospace & Defence.
- Company: Join DXC Technology, a leader in consulting and engineering services.
- Benefits: Competitive salary, career advancement, and a commitment to inclusivity.
- Other info: Opportunity for significant visibility and career progression within DXC.
- Why this job: Shape major client relationships and make a real impact in the industry.
- Qualifications: Senior leadership experience with a strong background in technology-led services.
The predicted salary is between 70000 - 90000 £ per year.
DXC Technology is looking for an exceptional Client Success Manager to lead one of our most strategic Aerospace & Defence accounts within Consulting & Engineering Services in the UK. This high-impact leadership role requires full accountability for the account’s P&L, growth strategy, client engagement, delivery oversight, and long-term success. It is far more than account management – it is an opportunity to shape a major client relationship, expand DXC’s position across Consulting Engineering, Applications, Digital Engineering, and transformation services, and establish yourself as a trusted strategic partner at the most senior levels of the client organisation.
Responsibilities
- Lead the account strategy and build a clear, multi-year growth plan.
- Own full P&L performance, including revenue, margin, forecast accuracy, and contract success.
- Expand DXC’s presence across Consulting Engineering, Applications modernisation, Digital Engineering, Data, AI, and related services.
- Build strong, trusted relationships with C-suite, engineering, technology, and programme leadership stakeholders.
- Identify whitespace, shape new opportunities, and convert pipeline into growth.
- Oversee major transformation programmes and ensure strong governance, quality, and commercial discipline.
- Lead and develop a high-performing account team across consulting, delivery, solutioning, and commercial functions.
- Position DXC as a long-term strategic transformation partner rather than a delivery supplier.
Qualifications
- Senior leader with commercial strength, client credibility, and transformation experience.
- UK National with eligibility for security clearance.
- Strong experience in Consulting Engineering, Applications, or technology-led services.
- Proven P&L ownership across complex accounts or business units.
- Strong track record of growing strategic client relationships and winning new work.
- Experience leading or overseeing large-scale transformation programmes in complex, regulated environments.
- Blend of sales, consulting, and delivery leadership.
- Confidence and credibility to engage at Board, CIO, CTO, Chief Engineer, and Programme Director level.
- Experience in Aerospace & Defence, or closely related highly regulated, mission-critical environments.
- Leadership capability to build, inspire, and develop senior, high-performing teams.
What Success Looks Like
Success means building a strong growth trajectory for the account while maintaining high standards of delivery and client confidence. Strengthen DXC’s position with senior stakeholders, expand footprint into new service areas, and create conditions for sustained, profitable growth. Shape a strong account culture that combines commercial ownership, delivery excellence, and client focus.
Career Opportunity
This role offers significant visibility and a clear pathway into broader sector leadership, practice leadership, or major account leadership roles within DXC.
Equal Employment Opportunity
We’re committed to fostering an inclusive environment where everyone can thrive.
Senior Client Success Manager in Farnborough employer: DXC Technology Inc.
At DXC Technology, we pride ourselves on being an exceptional employer that champions growth and innovation within the Aerospace & Defence sector. Our collaborative work culture fosters strong relationships and empowers employees to take ownership of their roles, while our commitment to professional development ensures that you have the tools and opportunities to advance your career. Join us in the UK, where you can make a meaningful impact as a Senior Client Success Manager and be part of a team that values excellence and client success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Success Manager in Farnborough
✨Tip Number 1
Network like a pro! Reach out to connections in the Aerospace & Defence sector, especially those who might know someone at DXC. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching DXC's recent projects and initiatives. Show us you’re not just another candidate; demonstrate your understanding of their business and how you can contribute to their growth strategy.
✨Tip Number 3
Practice your pitch! Be ready to discuss your P&L experience and how you've successfully managed client relationships. We want to hear about your transformation successes and how you can bring that to DXC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Senior Client Success Manager in Farnborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Success Manager role. Highlight your experience in P&L management and client engagement, as these are key aspects of the job. We want to see how your background aligns with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your success in growing client relationships and leading transformation programmes. This will help us see the impact you've made in previous roles.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can build strong relationships with senior stakeholders, so showing your authentic self can make a big difference. Be genuine about your passion for the Aerospace & Defence sector!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at DXC Technology!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your Numbers
As a Senior Client Success Manager, you'll need to own the P&L. Brush up on your financial metrics and be ready to discuss how you've managed budgets in the past. Be specific about revenue growth, margin improvements, and any forecasts you've successfully delivered.
✨Build Relationships Before the Interview
Start networking with people at DXC Technology or in the Aerospace & Defence sector. If you can, reach out to current employees on LinkedIn. Having insights from insiders can give you an edge and help you understand the company culture better.
✨Showcase Transformation Experience
Prepare examples of large-scale transformation programmes you've led. Highlight your role in shaping strategies and delivering results. Be ready to discuss challenges faced and how you overcame them, especially in regulated environments.
✨Engage at the Right Level
Since this role involves engaging with C-suite executives, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would position DXC as a strategic partner rather than just a service provider, focusing on long-term relationships and value creation.
