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- Tasks: Support clients with desktop, laptop, and VDI issues while collaborating with a dynamic team.
- Company: Join DXC Technology, a leader in IT services with a focus on innovation and collaboration.
- Benefits: Enjoy competitive pay, health insurance, gym memberships, and exciting perks.
- Why this job: Make a real impact by solving tech challenges and supporting users in a flexible work environment.
- Qualifications: Experience in desktop support, troubleshooting skills, and a proactive attitude are essential.
- Other info: Opportunities for growth and personalised training in a supportive and inclusive culture.
The predicted salary is between 30000 - 42000 £ per year.
**Job Description:**We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Bristol.This is a full-time, position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.**Due to the customer requirements successful applicants must be eligible for high level UK Security clearance.****Responsibilities:*** Desktop / Laptop / VDI build, configuration, deployment to end users* Software installation / deployment* Asset and peripheral deployments* In depth investigation into issues* Work as part of a support team with laptop, desktop and VDI terminals support calls* Hardware installation / upgrade / break fix for desktop, laptop, and server* Smartphone support (Android & iOS)* VIP support* Assisting with customer projects* Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)**What we\’re looking for:*** Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support* Support Microsoft Office 2016 onwards* Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role* Knowledge of Microsoft SCCM and OS / Application deployment* Good verbal communication with an ability to communicate to all levels* Good written communication: concise and accurate call logging, documentation, and email correspondence* Good time management / organisational skills* Work well as part of a team or independently**Desirable skills / qualifications:*** Microsoft Windows 10 and / or 11 training, certification, and experience* Legacy Operating Systems* Active Directory management* Understanding of Microsoft SCCM* Experience of Microsoft Entra* Experience of Trellix EPO and client side agents* Experience of client side Wi-Fi configuration and troubleshooting* Experience of Windows Security configuration* Experience of client encryption and VPN – Trellix, Bitlocker, Cisco, F5 and Zscaler* Previous experience in a similar role* Willing to learn new skills and technologies* Clean full driving license**What We Will Do For You*** Competitive compensation* Pension scheme* DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)* Perks at Work (discounts on technology, groceries, travel and more)* DXC incentives (recognition tools, employee lunches, regular social events etc.)At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ***.***DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world\’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . #J-18808-Ljbffr
Desktop Support Engineer - Bristol employer: DXC Technology Inc.
Contact Detail:
DXC Technology Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DXC through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Microsoft Windows 10/11, SCCM, and troubleshooting techniques. We want to see that you’re not just a paper tiger!
✨Tip Number 3
Show off your soft skills! During interviews, highlight your ability to communicate clearly and work well in a team. At DXC, collaboration is key, so let us know how you can contribute to that vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Desktop Support Engineer - Bristol
Some tips for your application 🫡
Show Your Character: We want to see your proactive, collaborative, and ambitious side in your application. Use examples from your past experiences that highlight how you find solutions and make things happen.
Be Clear and Concise: Good written communication is key! Make sure your call logging, documentation, and emails are concise and accurate. This will show us that you can communicate effectively at all levels.
Tailor Your Application: Make sure to align your skills and experiences with the job description. Highlight your knowledge of Microsoft Windows, SCCM, and any relevant troubleshooting experience to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows 10 and 11, as well as the software and hardware troubleshooting skills mentioned in the job description. Be ready to discuss specific examples of how you've tackled similar issues in the past.
✨Show Off Your Communication Skills
Since good verbal and written communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe a complex problem you solved, so think about how you can convey that clearly and concisely.
✨Demonstrate Team Spirit
This position requires collaboration, so be prepared to share experiences where you worked effectively as part of a team. Highlight any instances where you supported colleagues or contributed to group projects, showing that you're a team player.
✨Be Ready for On-the-Spot Problem Solving
Expect some scenario-based questions where you'll need to demonstrate your troubleshooting process. Think through common desktop support issues and how you would approach resolving them, showcasing your analytical skills and proactive mindset.
