At a Glance
- Tasks: Conduct technical checks on insurance documents and resolve queries with customers.
- Company: Join Velonetic, a leader in insurance innovation and digital transformation.
- Benefits: Flexible working, competitive pay, and access to discounts on various services.
- Other info: Inclusive culture focused on equality, diversity, and personal development.
- Why this job: Kickstart your insurance career with training and growth opportunities in a supportive environment.
- Qualifications: Strong numeracy, attention to detail, and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London
TYPE: Permanent, Full - time (37.5 hrs per week)
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. We have been operating for over 20 years in the London market, in both insurance and reinsurance business. Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions.
Individual will reside in the UK and have Right to Work in the UK.
Job Overview
We have a fantastic new job opportunity for an individual who wants to grow their insurance understanding. An Associate Claims Examiner works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved.
Training will be provided for all insurance documentation / systems required to perform the role.
What you will be doing:
- Conducts technical checks on insurance documentation to ensure accuracy, able to notice discrepancies or errors within the documentation.
- Liaise with customers and brokers to resolve queries and issues related to the work being processed.
- Ownership of own workload.
- Input details into the database to initiate settlement / updates.
- Complete accurate reporting associated to the work being processed.
- Supports and inputs to innovation and process improvement projects.
- Reviewing / validating insurance documentation.
We're looking for people who have:
- Strong numeracy, verbal and literacy skills.
- Computer literate with working knowledge of Outlook and MS Office.
- Work to a high level of accuracy with attention to detail.
- Strong organisational, personal and time management skills.
- Ability to work independently and as part of a team.
- Excellent Customer Service skills.
- Ability to demonstrate strong negotiating and influencing skills.
- Positive attitude and natural curiosity to identify improvements.
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
Our Culture
Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace.
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
Associate Claims Examiner in Chatham employer: DXC Technology Inc.
Velonetic is an exceptional employer that prioritises employee growth and development, offering comprehensive training and career advancement opportunities in a supportive and inclusive work culture. With flexible working arrangements and a commitment to diversity, employees can thrive while contributing to innovative projects in the insurance sector, all from the comfort of their own homes or in a hybrid setting from Chatham or London.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Claims Examiner in Chatham
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working at Velonetic. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your insurance knowledge. Familiarise yourself with common terms and processes related to claims examination. It’ll show you’re serious about the role!
✨Tip Number 3
Show off your skills! During interviews, highlight your attention to detail and customer service experience. Use examples from past jobs or projects to demonstrate how you’ve excelled in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Velonetic.
We think you need these skills to ace Associate Claims Examiner in Chatham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Associate Claims Examiner role. Highlight any relevant experience or skills that match the job description, like your attention to detail and customer service skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your curiosity for learning more about insurance – we love that!
Showcase Your Skills:In your application, be sure to showcase your strong numeracy, verbal, and literacy skills. If you've got experience with IT systems or MS Office, let us know! We’re looking for candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at DXC Technology Inc.
✨Know Your Insurance Basics
Before the interview, brush up on your understanding of insurance terminology and processes. Familiarise yourself with common terms like 'premium', 'claims', and 'underwriting'. This will show your enthusiasm for the role and help you engage in meaningful conversations.
✨Demonstrate Attention to Detail
As an Associate Claims Examiner, accuracy is key. During the interview, be prepared to discuss examples from your past experiences where attention to detail made a difference. Highlight any instances where you caught errors or improved processes.
✨Showcase Your Customer Service Skills
Since the role involves liaising with customers and brokers, be ready to share examples of how you've successfully handled customer queries or resolved issues in the past. Emphasise your communication skills and ability to maintain a positive attitude under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This not only shows your interest in the role but also helps you assess if the company aligns with your career goals.
