Business Administration Apprentice

To apply, upload your CV, which should include why you’re interested in the role, and why you feel you’re suitable (max 300 words). The closing date for applications is Tuesday 19th May at 5pm.

This is a virtual first role, with travel each week to our office in Chatham (ME4 4RQ) and occasional travel into London. Travel expenses will be reimbursed, but applicants must be able to travel to these locations.

is a technology-focused service provider transforming insurance transactions in the London market. A joint venture by DXC Technology, Lloyd’s, and the International Underwriting Association (IUA), we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. As the insurance market evolves at an unprecedented pace, there have never been a more exciting time to join us.

The Velonetic Apprenticeship Programme

Over the course of the programme, you’ll study for a recognised qualification at the same time as gaining valuable hands-on experience in your role, developing practical skills while contributing to real work that makes an impact. You’ll be supported to learn and grow through a combination of workplace experience and formal training, and you’ll be paired with a buddy to help you settle in, build confidence in your role and connect with our Early Careers community. You’ll join us on a permanent contract, and your apprenticeship is just the start of your journey, laying the foundation for future career progression within Velonetic.

Your learning pathway

You’ll complete the Level 3 Business Administration apprenticeship, developing the knowledge, skills and behaviours to be able to contribute to the efficient running of the Learning and Development team at Velonetic. You’ll develop strong communication skills (both written and verbal), supporting you to become confident in dealing with people across the organisation. Your apprenticeship will cover:

• Understanding the organisation and its environment
• Relevant regulations
• Interpersonal skills
• Communicating with internal and external stakeholders
• Business fundamentals, planning and organisation
• Processes and procedures
• Decision making and quality improvement
• Project management

What you’ll be doing

You’ll work within the Learning and Development team at Velonetic. The team design and deliver high‐quality learning solutions that build capability and support business performance across the organisation. The team works closely with stakeholders to develop technical, professional and leadership training, manage mandatory learning, and continuously improve the learner experience through innovative approaches. As a Business Administration Apprentice, you will:

• Participate in learning and development projects and tasks, working closely with the team.
• Collaborate with cross-functional teams to administer learning programmes and support project teams.
• Support employees access to external training through liaising with suppliers and Velonetic Supply Chain.
• Coordinate training programmes and collect evaluation data to evaluate performance.
• Maintain accurate records and documents to monitor and report on compliance of mandatory training to various auditors.
• Seek guidance from more experienced team members as needed.
• Monitor budget utilisation and resource allocation.

Entry requirements

• 5 GCSEs grade 4 and above, including Maths and English
• 3 A Levels grade C and above (or equivalent)

To succeed in this role you will

• Be interested in administration and demonstrate a strong willingness to learn and grow in the field
• Self-motivated, with the ability to work independently and effectively in a hybrid working environment
• Show a passion for the activities that the Learning and Development team are responsible for (professional development and learning initiatives)
• Thrive in collaborative environments and work well in a team
• Demonstrate attention to detail and analytical thinking
• Be a good problem solver
• Be flexible and eager to learn in a fast-paced, customer-focused environment
• Be confident using Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.

Our Culture

Here at Velonetic, we support with care and compassion. We’re constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace. We were hugely proud to be officially certified as a Great Place to Work in 2025 and recognised as one of the UK’s Best Workplaces for women!

Employee Benefits

As a virtual-first organisation, we offer flexible working alongside regular office time for collaboration and growth. You’ll be in the Chatham office on average once a week, with flexibility to be in more frequently when required - reasonable travel expenses are covered by the Company. You’ll also visit our London office, based in the in the iconic Lloyd’s building (EC3), at the heart of the London Insurance market. Our competitive benefits package includes flexible options such as buying or selling annual leave, private medical cover, dental and travel insurance. You’ll also have access to Perks at Work, offering discounts on gift cards, holidays, restaurants, activities, and more. You’ll also be provided with a laptop and home working equipment to work effectively at home.

Our recruitment process

Our recruitment process has four stages, designed to help us get to know you and give you the opportunity to show your potential:

• Stage 1 – Apply online: Upload your CV, which should include why you’re interested in the role, and why you feel you’re suitable (max 300 words). The closing date for applications is Tuesday 19th May at 5pm.
• Stage 2 – Phone chat: We’ll have a short phone chat to ask about your application.
• Stage 3 – Online interview: A live, competency‐based interview held via Microsoft Teams where we’ll ask questions about your skills and experiences.
• Stage 4 – Final interview (in person): If you reach the final stage, you’ll be invited to our Chatham office to meet the team and learn more about the role.

We understand that A‐Levels and revision come first. We’ll schedule early stages around your exams, and final interviews will be held after the exam period.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.