At a Glance
- Tasks: Join our team as an Associate Claims Examiner, conducting checks on insurance documents and resolving queries.
- Company: Velonetic is a leading player in the insurance and reinsurance market, with over 20 years of experience.
- Benefits: Enjoy flexible working options, comprehensive training, and access to exclusive discounts through 'Perks at Work'.
- Other info: Remote work available with opportunities for hybrid working from Chatham/London.
- Why this job: Kickstart your insurance career in a supportive, inclusive environment focused on innovation and personal growth.
- Qualifications: Strong numeracy, literacy, and computer skills; attention to detail and excellent customer service abilities required.
The predicted salary is between 28800 - 42000 £ per year.
Job Description:
JOB TITLE: Associate Claims Examiner
LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London
TYPE: Permanent, Full - time (37.5 hrs per week)
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd\'s and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions.
Individual will reside in the UK and have Right to Work in the UK.
Job Overview
We have a fantastic new job opportunity for an individual who wants desire to grow their insurance understanding.
If you are starting out on your insurance career, then this could be just the role for you.
An Associate Claims Examiner works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved.
All work processed must meet agreed service levels in respect of quality and turnaround times.
Training will be provided for all insurance documentation / systems required to perform the role.
What you will be doing
• Conducts technical checks on insurance documentation to ensure accuracy, able to notice discrepancies or errors within the documentation. This includes using
specific IT based systems to support the technical process with some supervision/referral where applicable
• Liaise with customers and brokers to resolve queries and issues related to the work being processed
• Ownership of own workload
• Input details into the database to initiate settlement / updates
• Complete accurate reporting associated to the work being processed
• Supports and inputs to innovation and process improvement projects
• Reviewing / validating insurance documentation.
We\'re looking for people who have
• Strong numeracy, verbal and literacy skills
• Computer literate with working knowledge of Outlook and MS Office
• Work to a high level of accuracy with attention to detail
• Strong organisational, personal and time management skills
• Ability to work independently and as part of a team
• Excellent Customer Service skills
• Ability to demonstrate strong negotiating and influencing skills
• Positive attitude and natural curiosity to identify improvements
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.
Our Culture
Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Find out more: Our Culture
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.
#J-18808-LjbffrAssociate Claims Examiner employer: DXC Technology Inc.
Velonetic is an exceptional employer that prioritises employee growth and development, offering comprehensive training and career advancement opportunities in a supportive and inclusive work culture. With flexible working arrangements and a commitment to equality, diversity, and innovation, employees can thrive while contributing to meaningful projects in the dynamic insurance sector from the comfort of their homes or in a hybrid setting from Chatham/London.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Claims Examiner
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the basics of claims processing. Understanding key terms and processes will help you stand out during interviews and discussions.
✨Tip Number 2
Brush up on your numeracy and attention to detail skills. Since the role involves conducting technical checks on documentation, being able to demonstrate these skills in practical scenarios can give you an edge.
✨Tip Number 3
Network with professionals in the insurance sector. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your customer service experience. The role requires excellent customer service skills, so be ready to share examples of how you've successfully resolved issues or improved client satisfaction.
We think you need these skills to ace Associate Claims Examiner
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of an Associate Claims Examiner. Familiarise yourself with the key tasks mentioned in the job description, such as conducting technical checks on insurance documentation and liaising with customers.
Tailor Your CV:Customise your CV to highlight relevant skills and experiences that align with the job requirements. Emphasise your numeracy, attention to detail, and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the insurance industry and your desire to grow within it. Mention specific examples of how your skills and experiences make you a suitable candidate for the position.
Proofread Your Application:Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at DXC Technology Inc.
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Associate Claims Examiner. Familiarise yourself with the key tasks such as conducting technical checks on insurance documentation and liaising with customers and brokers.
✨Showcase Your Attention to Detail
Since the role requires a high level of accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Highlight any relevant skills or experiences that demonstrate your ability to notice discrepancies.
✨Prepare for Customer Interaction Scenarios
As customer service skills are crucial for this position, think of scenarios where you've successfully resolved issues or queries. Be ready to explain how you would handle difficult situations with customers or brokers during the interview.
✨Express Your Willingness to Learn
This role is ideal for those starting their insurance career, so emphasise your eagerness to learn and grow within the industry. Mention any relevant training or development opportunities you are interested in pursuing.
