Job Description:
DXC Technology helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures and delivering secure, scalable technology solutions.
We work with organisations across the private and public sectors to solve complex challenges, transform the way they operate and make technology work better for their people and customers.
At DXC, you'll have the opportunity to work on large-scale, meaningful transformation programmes, collaborating with experienced teams, clients and technology partners to deliver change that makes a real difference.
We are seeking an experienced Senior Transition + Transformation Lead to play a pivotal role in a high-profile, large-scale transformation programme within UK policing.
The role will be at the forefront of delivering a new enterprise operating model integrating HR, Finance and Commercial services, underpinned by:
- A future-state Business Process Outsourcing (BPO) service model
- Oracle Fusion enterprise solutions
- Best-of-breed SaaS products across Payroll, Recruitment and Workforce Management/Rostering
This is a mission-critical programme combining technology deployment with significant business process transformation and will play a key role in delivering strategic change across the organisation.
What You'll Be Doing
Lead End-to-End Transition & Transformation
Own the full lifecycle of a complex transformation programme, from mobilisation through to steady-state service delivery
Establish and lead a Transition Programme Office (TPO) and integrated governance framework
Ensure successful transition into a BPO operating model, including service acceptance, stabilisation and early-life support
Bring structure, pace and clear accountability across the programme lifecycle
Shape the Target Operating Model
Lead the design and implementation of a new business services operating model
Align technology, processes and organisational design across HR, Payroll, Recruitment, workforce planning and rostering
Drive process standardisation, automation and efficiency at scale
Ensure the future operating model delivers sustainable business and service outcomes
Work at the Heart of a Complex Delivery Ecosystem
Orchestrate a multi-partner delivery model incorporating: Hire-to-retire BPO partners Oracle implementation partners SaaS vendors Business transformation specialists
Ensure seamless integration across delivery partners to achieve a cohesive end-to-end solution
Manage complex dependencies across technology, business process and operational delivery
Partner with Senior Client Leadership
Act as a trusted advisor to senior client stakeholders, including an experienced Programme Director
Contribute to solution design decisions, operating model strategy, and commercial and delivery trade-offs
Provide clear, evidence-based insight and constructive challenge
Build credibility and confidence across a complex stakeholder environment
Drive Commercial & Service Outcomes
Hold accountability for programme delivery performance, financial outcomes and cost control
Support the long-term viability of the service
Enable the transition to a scalable and efficient BPO service model
Balance transformation objectives with commercial and operational priorities
Ensure Delivery Confidence
Proactively manage delivery risk across technology implementation, business change and adoption, and multi-supplier dependencies
Provide clear executive-level reporting and assurance throughout the programme lifecycle
Maintain visibility of critical risks, dependencies and delivery priorities
Ensure stakeholders have confidence in programme progress and outcomes
What We’re Looking For
Essential Experience
- Proven track record leading large-scale enterprise transition and transformation programmes
- Strong experience delivering Oracle or ERP-enabled transformation
- Experience of complex HR, workforce and/or shared services transformation
- Demonstrable success within multi-supplier transition environments
- Strong understanding of outsourcing and BPO delivery models
- Experience working with senior client and programme stakeholders
- Ability to bring together technology, business process and operational transformation within complex programmes
- Strong programme governance, risk management and stakeholder management capabilities
Highly Desirable
- Experience within UK Public Sector, Policing or Justice environments
- Experience working within secure UK Government environments
- Understanding of UK Government security and vetting requirements
- Strong understanding of service cost structures and commercial drivers
- Experience integrating enterprise platforms with SaaS ecosystems
- Experience working across complex client, supplier and technology partner environments
DXC's internal recruiter guidance states that BPSS is the minimum requirement referenced in most Government contracts supporting UK Secure Accounts, while higher clearance levels may be required by individual client contract
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Senior Transition and Transformation Lead employer: DXC Technology Company
At DXC Technology, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through mentorship opportunities and the chance to lead impactful projects in a flexible remote and on-site environment. Join us to be part of a team that values your expertise and encourages you to make a meaningful difference for our clients and their users.
