DXC Technology London is seeking a Service Desk Analyst to provide Level 1 and Level 2 IT support in a busy on-site environment. You will diagnose and resolve incidents, fulfil service requests, and ensure users receive a high-quality, responsive service while working within an ITIL-aligned framework.
Key duties include logging and prioritising tickets, supporting Windows 10/11, Microsoft 365, Active Directory, VPN and network connectivity, contributing to knowledge base improvements, and
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London IT Service Desk Analyst – Onsite employer: DXC Technology Company
At DXC Technology, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through mentorship opportunities and the chance to lead impactful projects in a flexible remote and on-site environment. Join us to be part of a team that values your expertise and encourages you to make a meaningful difference for our clients and their users.
