DXC Technology is seeking a Service Desk Analyst to join our on-site team in Farnborough. You will be the first point of contact for users, delivering professional Level 1 and Level 2 IT support and ensuring high-quality, timely resolutions within our ITIL-aligned framework.
You will diagnose issues across Windows, Microsoft 365, AD, VPN and network connectivity, handling incidents, service requests and major incidents as needed, while maintaining clear communication with users throughout the
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Onsite IT Service Desk Analyst (Level 1β2) in Farnborough employer: DXC Technology Company
At DXC Technology, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through mentorship opportunities and the chance to lead impactful projects in a flexible remote and on-site environment. Join us to be part of a team that values your expertise and encourages you to make a meaningful difference for our clients and their users.