DXC Technology Farnborough is seeking a Service Level & Continual Service Improvement (CSI) Manager to own the SLM and CSI practices across IT services. The role focuses on measurable service levels, data-driven continual improvement, and acting as the primary interface between business and IT for service performance.
You will build relationships with stakeholders, oversee SLAs/OLAs, and drive improvement initiatives aligned with ITIL 4 principles while managing a Service Level Analyst.
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IT Service Level & CSI Manager in Farnborough employer: DXC Technology Company
At DXC Technology, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through mentorship opportunities and the chance to lead impactful projects in a flexible remote and on-site environment. Join us to be part of a team that values your expertise and encourages you to make a meaningful difference for our clients and their users.
