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- Tasks: Lead multiple projects, ensuring quality and alignment with business goals.
- Company: Join DXC, a global leader in insurance software and digital transformation.
- Benefits: Enjoy competitive pay, pension schemes, and flexible work options.
- Why this job: Be part of a collaborative team making a real impact in the insurance industry.
- Qualifications: Experience in project management and certifications like Agile or PMP are essential.
- Other info: This role offers a chance to grow in a supportive and inclusive environment.
The predicted salary is between 42000 - 84000 £ per year.
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Job Description
DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.
DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.
Role Summary
The Programme Manager plays a pivotal role in ensuring the successful delivery of multiple related projects within a programme, aligning them with business objectives and ensuring high standards of quality, stakeholder engagement, and financial oversight. Acting as the primary point of contact for programme delivery, this role is responsible for managing scope, tracking financial performance, mitigating risks, and fostering a collaborative team environment across multiple project streams.
Responsibilities
Client (Internal or External)
- Be the client\’s DXC point of contact for the delivery of the programme. (Note that the client may have different DXC contacts for commercial matters and wider engagement.)
- Represent the programme delivery team as a whole and the DXC resources within it.
- Define and oversee the programme delivery approach (e.g., Agile, SAFe, Hybrid, Waterfall, etc.).
- Ensure client satisfaction with both the overall programme and individual project deliveries.
- Identify growth opportunities within the programme and work to enhance client relationships.
Scope Management
- Understand the terms of engagement, whether through commercial contracts, internal work orders, or service agreements.
- Establish a clear understanding of programme scope and ensure alignment with client expectations.
- Manage changes to scope, balancing impact on delivery timelines, budget, quality, and available resources.
- Address discrepancies between initial agreements and evolving programme requirements promptly and effectively.
Financial Oversight
- Manage the programme budget, including cost tracking, forecasting, and variance analysis.
- Ensure financial alignment across multiple projects and address any expected deviations proactively.
- Oversee and validate time bookings and resource allocations within the programme.
Stakeholder Management
- Identify internal and external stakeholders and ensure clear roles and responsibilities across the programme.
- Establish effective communication and engagement strategies with stakeholders at all levels.
- Maintain regular reporting and governance to keep stakeholders informed of progress, risks, and issues.
Resource Management
- Work with capability managers and Tribe Leads to identify the right resources for programme delivery.
- Highlight and address resource constraints and risks as they arise.
- Identify and support training and development needs for programme team members.
Quality Assurance
- Define and uphold quality standards for the programme, including coding standards, testing, and review processes.
- Ensure all projects within the programme meet agreed quality measures before delivery.
Planning & Delivery Management
- Develop and maintain an integrated programme plan that enables tracking and reporting of progress.
- Oversee project managers to ensure alignment with the programme objectives and timelines.
- Identify blockers and take necessary actions to ensure smooth delivery.
Risk & Issue Management
- Identify, assess, and track programme-wide risks and issues.
- Implement mitigation strategies and escalate critical risks as needed.
- Maintain a clear communication process for addressing risks with relevant stakeholders.
Communication & Governance
- Define and manage a programme-wide meeting and reporting schedule, ensuring relevance and value.
- Lead governance meetings, including programme reviews and reporting at the executive level.
- Act as a key representative in Tribe Governance meetings and cross-functional coordination forums.
Team Leadership
- Foster a collaborative, transparent, and high-performing programme team environment.
- Ensure all team members’ perspectives are heard and valued.
- Support teams by removing blockers, resolving conflicts, and escalating critical issues when necessary.
- Participate actively in the Programme Management community, sharing and adopting best practices.
Essential Skills/Qualifications
- Certifications: Agile (SAFe, PMI-ACP), PMP, PRINCE2, ITIL.
- Tools: Jira, Confluence, Azure DevOps, MS Project.
- Industry Experience: IT consulting, enterprise programme management, managed services.
- Experience managing multiple project streams within a complex programme structure.
What We Can Do For You
- Competitive compensation
- Pension scheme DXC Select – (benefits package)
- Perks at Work
- DXC incentives
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Project Management and Information Technology
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Industries
IT Services and IT Consulting
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DTC Programme Manager employer: DXC Consulting & Engineering Services
Contact Detail:
DXC Consulting & Engineering Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DTC Programme Manager
✨Tip Number 1
Familiarise yourself with the Agile methodologies, especially SAFe and PMI-ACP, as these are essential for the DTC Programme Manager role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to effective project management.
✨Tip Number 2
Network with current or former employees of DXC Technology on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during your interview.
✨Tip Number 3
Brush up on your financial oversight skills, particularly in managing budgets and forecasting. Being able to discuss your experience with financial tracking and variance analysis will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in stakeholder management. Be ready to share specific examples of how you've successfully engaged with various stakeholders and navigated complex communication challenges in previous roles.
We think you need these skills to ace DTC Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in IT consulting and enterprise programme management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the DTC Programme Manager position at DXC. Highlight your experience with Agile methodologies and your ability to manage multiple project streams effectively.
Showcase Relevant Certifications: List any relevant certifications such as Agile (SAFe, PMI-ACP), PMP, or PRINCE2 prominently in your application. This will help demonstrate your qualifications and commitment to professional development.
Prepare for Potential Questions: Think about how you would address common interview questions related to stakeholder management, risk assessment, and team leadership. Be ready to provide examples from your past experiences that showcase your skills in these areas.
How to prepare for a job interview at DXC Consulting & Engineering Services
✨Understand the Programme Management Landscape
Familiarise yourself with various programme management methodologies such as Agile, SAFe, and Waterfall. Be prepared to discuss how you have applied these methodologies in past projects and how they can be tailored to meet the specific needs of DXC's insurance software delivery.
✨Showcase Financial Acumen
Since financial oversight is crucial for this role, come equipped with examples of how you've managed budgets, tracked costs, and forecasted financial performance in previous projects. Highlight any experience you have with variance analysis and resource allocation.
✨Demonstrate Stakeholder Engagement Skills
Prepare to discuss your approach to stakeholder management. Share examples of how you've effectively communicated with both internal and external stakeholders, ensuring their roles and responsibilities are clear and that they remain informed throughout the project lifecycle.
✨Emphasise Team Leadership and Collaboration
As a Programme Manager, fostering a collaborative team environment is key. Be ready to talk about how you've led teams in the past, resolved conflicts, and supported team members in overcoming challenges. Highlight your commitment to inclusivity and valuing diverse perspectives.
