At a Glance
- Tasks: Lead the launch and growth of a new café brand across the UK.
- Company: Exciting start-up with national ambitions in the hospitality sector.
- Benefits: Equity participation, profit share, and board-level governance.
- Other info: Ideal for entrepreneurial spirits seeking long-term value creation.
- Why this job: Be a founder-level leader and shape a nationally recognised café brand.
- Qualifications: Proven experience managing multiple sites in hospitality and strong P&L ownership.
The predicted salary is between 72000 - 108000 € per year.
We are launching a scalable café concept with national ambition and are seeking an experienced multi-site hospitality leader to build and lead the operational platform from day one. This is a founder-level opportunity to design, launch and scale a multi-site café brand across the UK, with meaningful equity and profit participation.
The Role
- Building the operating engine of the business, including:
- Designing the operational model and site-level structure
- Developing robust unit economics and labour models
- Menu engineering and supplier framework
- Creating SOPs, training systems and compliance processes
- Leading flagship launch
- Recruiting and developing high-performing site managers
- Building a scalable multi-site rollout playbook
- Full P&L ownership and EBITDA delivery
You will report directly to the founder and operate within a clear governance framework.
The Ideal Candidate
- A proven hospitality operator who has:
- Managed 10+ sites within a branded café, QSR or fast-casual business
- Strong multi-site P&L ownership experience
- Opened new locations at scale
- Delivered consistent EBITDA performance
- Built operational systems, not just managed them
- Led and developed high-performing teams
Background within recognised multi-site brands such as Pret A Manger, Costa Coffee, Starbucks, Gail's Bakery, Five Guys or similar environments would be highly relevant. An entrepreneurial mindset is essential.
The Structure
- Meaningful equity participation (vesting structure)
- Performance-based profit share from launch
- Salary introduced upon agreed profitability milestones
- Board-level governance and capital backing
This opportunity is suited to someone who wants ownership and long-term value creation, rather than a traditional employment role.
The Ambition
- Year 1: Launch flagship site, establish strong unit economics, build replicable systems.
- Years 2–3: Roll out multi-site portfolio and establish regional operating structure.
- Long-term objective: Build a nationally recognised brand with scalable infrastructure.
Confidential Discussions
If you have multi-site experience and are ready to build something significant, please apply or send a direct message outlining:
- Portfolio managed
- Sites opened
- EBITDA performance achieved
- Why this opportunity aligns with your career goals
Director of Operations in Glasgow employer: DXB Perfume
Join a pioneering café concept that offers an exceptional opportunity for growth and innovation in the hospitality sector. As a Director of Operations, you will not only lead the operational strategy but also enjoy meaningful equity participation and profit sharing, fostering a culture of ownership and entrepreneurial spirit. With a focus on building a nationally recognised brand, this role provides a unique chance to shape the future of multi-site operations while working closely with the founder in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the lookout for opportunities. Attend hospitality events or local meet-ups to connect with like-minded folks who might have leads or advice.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your multi-site management skills and any successful launches you've led. Use specific examples to demonstrate how you've built operational systems that deliver results.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like those mentioned in the job description. Express your interest in their vision and how you can contribute to their growth.
✨Tip Number 4
Apply through our website! We want to see your passion for building something significant. Make sure to include your portfolio of managed sites and any impressive EBITDA performance you've achieved. Let’s create something amazing together!
We think you need these skills to ace Director of Operations in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the café industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about building something special with us.
Be Specific About Your Experience:Make sure to highlight your multi-site management experience clearly. We’re interested in the nitty-gritty details like the number of sites you’ve managed and any impressive EBITDA performance you've achieved. Numbers speak volumes!
Align with Our Vision:Take a moment to connect your career goals with our ambitious plans. We’re looking for someone who shares our entrepreneurial mindset and is ready to take ownership. Let us know why this opportunity is a perfect fit for you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at DXB Perfume
✨Know Your Numbers
As a Director of Operations, you'll need to demonstrate your strong grasp of P&L management. Brush up on your financial metrics and be ready to discuss how you've driven EBITDA performance in previous roles. Prepare specific examples that showcase your ability to manage unit economics effectively.
✨Showcase Your Leadership Style
This role requires building and leading high-performing teams. Think about your leadership philosophy and be prepared to share how you've recruited, trained, and developed site managers in the past. Highlight any successful team-building initiatives that resulted in improved performance.
✨Demonstrate Your Entrepreneurial Spirit
Since this is a founder-level opportunity, it's crucial to convey your entrepreneurial mindset. Share experiences where you've designed operational systems from scratch or launched new locations. Discuss how you approach challenges creatively and your vision for scaling a café brand.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in launching a multi-site café and how you'd address them. Be ready to outline your strategies for menu engineering, supplier frameworks, and compliance processes in a way that aligns with the company's ambitions.
