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- Tasks: Lead the launch and growth of a new café brand across the UK.
- Company: Exciting start-up with national ambitions in the hospitality sector.
- Benefits: Equity participation, profit share, and board-level governance.
- Other info: Ideal for entrepreneurial spirits seeking long-term value creation.
- Why this job: Be a founder-level leader and shape a nationally recognised café brand.
- Qualifications: Proven experience managing multiple sites in hospitality and strong P&L ownership.
The predicted salary is between 72000 - 108000 £ per year.
We are launching a scalable café concept with national ambition and are seeking an experienced multi-site hospitality leader to build and lead the operational platform from day one. This is a founder-level opportunity to design, launch and scale a multi-site café brand across the UK, with meaningful equity and profit participation.
The Role
- Building the operating engine of the business, including:
- Designing the operational model and site-level structure
- Developing robust unit economics and labour models
- Menu engineering and supplier framework
- Creating SOPs, training systems and compliance processes
- Leading flagship launch
- Recruiting and developing high-performing site managers
- Building a scalable multi-site rollout playbook
- Full P&L ownership and EBITDA delivery
You will report directly to the founder and operate within a clear governance framework.
The Ideal Candidate
- A proven hospitality operator who has:
- Managed 10+ sites within a branded café, QSR or fast-casual business
- Strong multi-site P&L ownership experience
- Opened new locations at scale
- Delivered consistent EBITDA performance
- Built operational systems, not just managed them
- Led and developed high-performing teams
Background within recognised multi-site brands such as Pret A Manger, Costa Coffee, Starbucks, Gail's Bakery, Five Guys or similar environments would be highly relevant. An entrepreneurial mindset is essential.
The Structure
- Meaningful equity participation (vesting structure)
- Performance-based profit share from launch
- Salary introduced upon agreed profitability milestones
- Board-level governance and capital backing
This opportunity is suited to someone who wants ownership and long-term value creation, rather than a traditional employment role.
The Ambition
- Year 1: Launch flagship site, establish strong unit economics, build replicable systems.
- Years 2–3: Roll out multi-site portfolio and establish regional operating structure.
- Long-term objective: Build a nationally recognised brand with scalable infrastructure.
Confidential Discussions
If you have multi-site experience and are ready to build something significant, please apply or send a direct message outlining:
- Portfolio managed
- Sites opened
- EBITDA performance achieved
- Why this opportunity aligns with your career goals
Director of Operations in Basingstoke employer: DXB Perfume
Contact Detail:
DXB Perfume Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the lookout for opportunities. Attend hospitality events or local meet-ups to connect with like-minded folks who might have leads or advice.
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights about multi-site operations on platforms like LinkedIn. This not only highlights your knowledge but also attracts potential employers who are looking for someone just like you.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in their vision and how your experience aligns with their goals. You never know what opportunities might arise!
✨Tip Number 4
Apply through our website! We’re all about finding the right fit, so make sure to submit your application directly. It shows initiative and gives us a chance to see your passion for building something amazing from the ground up.
We think you need these skills to ace Director of Operations in Basingstoke
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the café industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about building something special with us.
Be Specific About Your Experience: Don’t just list your previous roles; tell us about the impact you made in those positions. We’re keen to hear about the sites you managed, the teams you built, and how you drove EBITDA performance. Specifics help us picture you in the role!
Align with Our Vision: Make sure to connect your career goals with our ambition of launching a nationally recognised brand. We want to know why this opportunity excites you and how you see yourself contributing to our journey from day one.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at DXB Perfume
✨Know Your Numbers
As a Director of Operations, you'll need to demonstrate your strong grasp of P&L management. Brush up on your financial metrics and be ready to discuss how you've driven EBITDA performance in previous roles. Prepare specific examples that showcase your ability to manage unit economics effectively.
✨Showcase Your Leadership Style
This role requires building and leading high-performing teams. Think about your leadership philosophy and be prepared to share how you've recruited, trained, and developed site managers in the past. Highlight any successful team-building initiatives or training systems you've implemented.
✨Demonstrate Your Entrepreneurial Spirit
Since this is a founder-level opportunity, it's crucial to convey your entrepreneurial mindset. Share experiences where you've taken initiative, designed operational models, or launched new locations. Discuss how you approach challenges creatively and your vision for scaling a café brand.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think through potential challenges in launching and scaling a multi-site café and prepare your strategies for overcoming them. This will show your proactive thinking and readiness for the role's demands.