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For Companies At a Glance
- Tasks: Support drivers and ensure top-notch customer service through daily pre-briefs.
- Company: Join a dynamic team in a thriving transport company.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression.
- Why this job: Be part of a fantastic team and make a real impact on service delivery.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Active role with excellent growth opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key responsibilities
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed.
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers.
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases.
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing.
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure.
Additional information on this role
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Transport Administrator in Preston employer: Dx
Contact Detail:
Dx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Preston
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about the company in your interview.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to transport administration. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled similar responsibilities in the past. Whether it’s managing driver schedules or ensuring compliance, we want to see how you can contribute to our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Transport Administrator in Preston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Administrator role. Highlight your relevant experience and skills that align with our key responsibilities, like driver compliance and performance management.
Show Your Enthusiasm: Let us see your passion for customer service and teamwork in your application. We love candidates who are excited about contributing to a fantastic team environment and helping our drivers deliver the best service experience.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and how you meet the job requirements.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dx
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Transport Administrator. Familiarise yourself with daily driver pre-briefs, performance management processes, and how to analyse delivery and collection performance. This will show your potential employer that you're genuinely interested and prepared.
✨Prepare Real-Life Examples
Think of specific situations where you've demonstrated skills relevant to the role, like managing performance or ensuring compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
✨Show Your Team Spirit
Since this role thrives in a team environment, be ready to discuss how you work well with others. Share examples of collaboration and how you contribute to a positive team atmosphere. Highlighting your interpersonal skills can set you apart from other candidates.
