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- Tasks: Support traffic teams and ensure smooth operations with excellent communication.
- Company: Join a dynamic logistics company focused on teamwork and efficiency.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Why this job: Be the vital link in logistics, helping customers and drivers every day.
- Qualifications: Experience in traffic or warehousing preferred; strong Excel skills required.
- Other info: Great chance to grow your career in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities:
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures.
- Supporting the on the road management of the traffic operation through communication and guidance.
- Ensuring all required administrative tasks are completed in line with company requirements.
- Dealing with customer/driver enquiries in a polite and effective manner.
- Ensure service level targets and KPI’s are achieved by maximising fleet utilisation.
- IT literate; with a high competence in Excel.
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand.
- Knowledge of warehousing operations.
Additional information on this role:
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay.
- Holidays: 20 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Traffic Clerk in Gretna employer: Dx
Contact Detail:
Dx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk in Gretna
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehousing industry. Use LinkedIn to connect with current Traffic Clerks or hiring managers. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of traffic operations and warehousing. Be ready to discuss how you can ensure smooth communication and resolve customer queries effectively. Show them you know your stuff!
✨Tip Number 3
Don’t forget to highlight your IT skills, especially in Excel. Be prepared to give examples of how you've used these skills in previous roles. It’s all about showing you can handle the admin side of things efficiently.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Traffic Clerk in Gretna
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in traffic, warehousing, or logistics. We want to see how your skills match the role of a Traffic Clerk, so don’t be shy about showcasing your knowledge of operations and customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples from your past roles that demonstrate your ability to handle customer queries and manage administrative tasks effectively.
Show Off Your IT Skills: Since being IT literate is key for this role, make sure to mention your proficiency in Excel and any other relevant software. We love candidates who can hit the ground running, so highlight any experience you have with data management or reporting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Dx
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic and warehousing operations. Familiarise yourself with the company’s procedures and how they align with the role of a Traffic Clerk. This will show that you're not just interested in the job, but that you understand the industry.
✨Excel at Excel
Since the role requires a high competence in Excel, be prepared to discuss your experience with it. Maybe even practice some common functions or data management techniques beforehand. You might get asked about how you would use Excel to manage information effectively.
✨Customer Service is Key
As you'll be dealing with customer and driver enquiries, think of examples from your past experiences where you handled queries or complaints effectively. Highlight your communication skills and how you ensure customer satisfaction, as this is crucial for the role.
✨Show Your Local Knowledge
If you have good local geographical knowledge, make sure to mention it! It can be a big plus in logistics roles. Prepare to discuss how your understanding of the area can help improve delivery efficiency and customer service.
