Days Warehouse Shift Manager

The Shift Manager role reports to the Operations Manager and is responsible for leading all aspects of the daily shift operation in a cost-effective and productive manner. The role ensures service aligns with Service Level Agreements and Key Performance Indicators, managing colleagues to meet customer expectations.

Key responsibilities

• Lead and manage warehousing operations for the shift, ensuring effective and accurate sortation of goods.
• Ensure all activities comply with company policies, maintaining safety and proactivity.
• Manage costs and performance of the shift.
• Lead and motivate the team to deliver excellent customer service.
• Manage performance, conduct, absence, engagement, training, and development of team members, holding them accountable to standards.
• Monitor KPIs, identify actions, and highlight areas for improvement.
• Provide shift summaries and handover records, noting any exceptions and actions taken.

Essential criteria for this role

• Previous experience in logistics or distribution industries.

Additional information

If you have experience managing teams in fast-paced mail/distribution environments and aim to develop your leadership skills, we would love to hear from you.

• Competitive pay rates
• Company-funded Health Cash Plan
• Holidays: 25 days plus bank holidays, increasing with service
• Enhanced Maternity & Paternity leave
• Company pension scheme
• Life assurance
• Employee Assistance Programme, including 24/7 Virtual GP
• DX Discounts Portal
• Excellent career progression opportunities

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