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- Tasks: Deliver products safely while providing exceptional customer service on a multi-drop route.
- Company: Join DX, a leading logistics company in the UK and Ireland, dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, health plans, holidays, and career progression opportunities.
- Why this job: Be part of a supportive team that values your growth and offers training for HGV C+E qualification.
- Qualifications: Must hold a C1 license with valid DQC and Tacho card; max 6 points on license.
- Other info: We prioritise teamwork and are committed to developing your skills for future success.
The predicted salary is between 24000 - 36000 £ per year.
Role summary
To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.
Key responsibilities
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all product are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24 / 7 Virtual GP
- DX Discounts Portal
- As a 7.5t driver, and part of the DX family, you will have the opportunity to progress further and to receive training in the future to attain HGV C+E as part of our Driver Academy once you have qualified for the scheme.
- Excellent opportunities for career progression and more!!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
We look forward to hearing from you!
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7.5t Driver employer: Dx
Contact Detail:
Dx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5t Driver
✨Tip Number 1
Familiarise yourself with the specific routes and areas you might be delivering to. Understanding local traffic patterns and potential delivery challenges can give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will demonstrate your ability to maintain professionalism and build rapport with customers.
✨Tip Number 3
Highlight any experience you have with multi-drop deliveries or similar logistics roles. Being able to discuss your familiarity with the demands of this type of work can set you apart from other candidates.
✨Tip Number 4
Research DX as a company and their values. Being able to articulate why you want to work for them and how you align with their commitment to exceptional customer service will make a strong impression.
We think you need these skills to ace 7.5t Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a driver, including any previous roles in logistics or delivery. Emphasise your ability to provide exceptional customer service and your familiarity with multi-drop delivery routes.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as safe driving practices, compliance with legal requirements, and your commitment to customer satisfaction.
Highlight Relevant Qualifications: Clearly state your driving qualifications, including your C1 license, DQC, and Tacho card. If you have experience managing routing or using scanning equipment, be sure to include that as well.
Showcase Your Soft Skills: Since the role requires building rapport with customers, highlight your interpersonal skills. Provide examples of how you've handled customer issues effectively in the past, demonstrating your friendly and team-oriented nature.
How to prepare for a job interview at Dx
✨Know the Route
Familiarise yourself with the delivery routes and any potential challenges. Being able to discuss how you would manage multi-drop deliveries effectively will show your preparedness and understanding of the role.
✨Showcase Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Highlighting your ability to resolve issues politely and effectively will demonstrate that you can represent the company professionally.
✨Understand Safety Regulations
Brush up on driving regulations and safety protocols relevant to 7.5t driving. Being knowledgeable about legal requirements and demonstrating a commitment to safe driving will impress your interviewers.
✨Emphasise Teamwork
Since the company values team players, be ready to discuss your experiences working in a team environment. Share how you contribute to a positive team dynamic and support your colleagues.
